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Maus Acura of North Tampa
Tampa, FL
1,475 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 740 service reviews
April 05, 2026
Service team was attentive, professional and informed. Service waiting area is clean and accommodating. Very pleasant experience. Service waiting area is clean and accommodating. Very pleasant experience. More
by Greg Ortiz
Employees Worked With
March 25, 2026
I had an excellent experience working with my service advisor Zachary Calhoun. From the moment I arrived, he was professional and knowledgeable. He took the time to clearly explain the service process fo advisor Zachary Calhoun. From the moment I arrived, he was professional and knowledgeable. He took the time to clearly explain the service process for my wife's vehicle, and kept me informed while the vehicle was at the shop. What stood out most was his honesty and transparency. The vehicle was completed on time, and everything was handled smoothly from start to finish. I truly appreciate the high level of customer service and would highly recommend this service advisor to anyone looking for a trustworthy and efficient experience. More
by Semper Fi Lee
Employees Worked With
Zachary Calhoun
October 24, 2025
They are the worst Acura dealership in central florida. They have left me stranded numerous times after oil changes. The last time i went there oil spilled all over my engine because they didnt tighten the They have left me stranded numerous times after oil changes. The last time i went there oil spilled all over my engine because they didnt tighten the cap correctly causing me to miss 2 days of work since i commute to sarasota and almost lost my job. I had to deal with my car smelling like gas for moments at a time weeks after the fact and more than likely caused a fuel leak which im sure these morons expect me to pay out of pocket again for THIER MISTAKE. This On top of the fact the sold me a car with a defect cauding life threatening conditions. They swore up and down the defect was caused by road conditions until a recall came out then of course they had nothing to say. They have sent me home numerous times sfter duplicating a problem in their shop which is actually against their own protocols. Ive had to go to other Acura dealers to get my car fixed for problems they couldn’t rectify. Their bonehead owner devin acts as if all that is no big deal. Do not go here they have cost me thousands of dollars from having to miss work due to their incompetence. Their advisors are morons and do not know crap about their own vehicles. They write fake reviews to make themselves look good on top of the fact they report and delete negative reviews like they have done with mine on facebook and google. DO NOT COME HERE they are unprofessional and do not care about their customers only care about your money im living proof of that. Theyve blocked me on facebook for writing Honest reviews yes BLOCKED. That should show you how scammy and unprofessional these people and tbekr xxxxxxxx owner devin are. This is my 2nd review on here because the problems continue to pile on without them doing a xxxx thing to make thing better. I only go here for services I already paid for but clearly at this point would be better off just going somewhere else and paying more money for stuff I shouldn’t have to because ive paid Maus. More
by Vincelewis21
Employees Worked With
Other Employees :
Leo Rizo
September 09, 2025
Shady business. The service department does not provide accurate quotes before they start any service. Their manager Ryan Vidal was very aggressive when we requested The service department does not provide accurate quotes before they start any service. Their manager Ryan Vidal was very aggressive when we requested a resolution. More
by diana.f
Employees Worked With
May 08, 2025
This dealership is complete garbage. They sold me a car that has been defective since I drove it off the lot. I had a life threatening defect in my integra that they claimed was caused b They sold me a car that has been defective since I drove it off the lot. I had a life threatening defect in my integra that they claimed was caused by road conditions only for that to be proven false after Honda came out with a recall for the steering wheel. I have a hatch that they cannot fix after multiple attempts. I also am on my 4th amp at 63k with a completely stock car. They refuse to buy it back even though they can’t fix my problems. I wrote a review on Facebook they blocked my account and reported it so my ENTIRE account got deleted. Since that happened my review no longer shows up on their facebook page. They didn’t want anyone to see the xx that I went through because of the crap car they sold me. Do not go here because they are dishonest and incompetent. God sees everything and karma will catch up to these scam artist soon enough. More
by Vincebarter15
April 21, 2025
Service is beyond Horrible… I took my 2009 Acura in for an oil change. Their “inspection” produced a repair estimate of $13,405 many of the recommendations requiring immediate attention. Almost all of the an oil change. Their “inspection” produced a repair estimate of $13,405 many of the recommendations requiring immediate attention. Almost all of the required fluid exchanges had already been done. I was told that my front struts were leaking and needed to be replaced ($1,787.14) The service manager showed an inconclusive picture to support the leak. I told him I had replaced them myself within the last 2 yrs. He seemed surprised when I told him to show me the leaks. I was told that my front lower control arms had cracked bushings and required immediate replacement at a cost of $4,570.47. Again, I requested that he show me as I had replaced them myself less than a year ago. When my car was put back on the lift, I was told that neither the front or rear struts were leaking, it was recommended due to the mileage. The bushings on the control arms were not cracked but possibly had small cuts on them. The bottom line is the technician and service manager made in my opinion, a blatant attempt to charge me for a slew of unnecessary work. So maybe my wiper blades could be replaced and yes, my hood struts were shot and would not hold up my hood. Since I keep a prop rod in my trunk, paying $408.36 was a ridiculous suggestion. After refusing all of their ludicrous recommendations, I paid for my oil change and left. About three hours later, I opened my trunk to put groceries in and was greeted by three LIVE MICE. I emptied the trunk and put two glue traps in over night. That next morning, I found FIVE mice in my trunk. I have owned the car for 14 yrs and have never had mice in my car nor have I ever had them in my house. Coincidence… not likely. In my opinion, the service department should not be allowed to be in business. They are completely dishonest and vindictive. This is just one of the reasons people hate car dealers. I will never take my car to MAUS Acura for any reason. Likewise I will take my new car business elsewhere. They are pathetic. They got a one star because I could not post a review without a rating. More
by Dakota
Employees Worked With
Leo Rizo
December 04, 2024
Brought my MDX in and Leo was amazing. He took the time to understand the issue and proceeded with different options based on availability. Once again, this is the second time we have be He took the time to understand the issue and proceeded with different options based on availability. Once again, this is the second time we have been in this office for different reasons and Leo and his director made all the difference in the world. Because of leo, we are gaining trust back to the dealers Great Job Leo More
by JORGEU03
Verified CustomerNovember 22, 2024
Excellent service advisor with great communication and customer service skills. Very friendly. Helpful and knowledgeable. customer service skills. Very friendly. Helpful and knowledgeable. More
by MTBCRASH
Employees Worked With
November 05, 2024
Acura is always accommodating to fit my busy schedule. I appreciate this so very much! I appreciate this so very much! More
by caramelove10
Employees Worked With
November 05, 2024
The rep was very knowledgeable and easy to work with. She made the experience great. She made the experience great. More
by CARMEN874
