Back

Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
Contact Dealership

3939 US Highway 19

New Port Richey, FL

34652

Directions

By Type

Showing 3,427 reviews

July 17, 2021

My A/C is not working correctly and they found nothing wrong. So I an left with a car with air at 50%. Not good More

by Pilmx5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Thorne
Jul 21, 2021 -

Maus Nissan responded

Pilmx5, we can see that you are upset, and apologize if you've had a bad experience. We would like to have a Service Manager reach out and see if there is anything we can do to make things right; however, there is not enough contact information in your post to be able to reach out. Please call me directly, and I will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Jul 21, 2021 -

Pilmx5 responded

And of course no one responded to me as stated. What a shock!!

July 16, 2021

I have kept buying Nissan's not only because I like the cars but because I really like your maintenance department. They do a great job and treat the people like friends while they're waiting. The gentlema More

by Bobbie11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Jul 17, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Bobbie! We appreciate your continued trust, and we thank you for taking the time to leave us a review. John does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

July 16, 2021

I always buy my car is there for a reason the service the people the satisfaction. Always matching me to the right car I've always been satisfied More

by wcameron217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Ginley, Aldo Rrethatakaj, Carrie Poulsen, Lance Johnson
Jul 17, 2021 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, wcameron217! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We are overjoyed that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

July 16, 2021

Efficient, friendly service with a concern for my time. This is a great place to do business. The inky problem is this survey. It should allow me to input what I want not require additional input More

by DReed10727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savanna Bollinger, Anyela Martinez
Jul 16, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, DReed10727! We appreciate your trust, and we thank you for taking the time to leave us a review. The minimum words thing can be frustrating, but we really do appreciate your feedback! Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 16, 2021

On July 10, I brought my car in for maintenance and to have another full diagnostic done of my vehicle to check for a persistent noise that my family keeps claiming they hear, even though I never hear it. More

by Ollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jul 16, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ollie! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany and Katrina both do an amazing job taking care of our guests- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you and your family, for years to come. Please let us know if there is ever anything we can do for you. And if there are ever any more mystery noises in your Murano, we'll be here waiting to help! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 16, 2021

Mary is very nice and knows her job well treats you like she knows you. She is also very helpful with any and all questions and her answers are told to you so that you understand it. More

by 2289robertsbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary service
Jul 16, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Roberts! We appreciate your trust, and we thank you for taking the time to leave us a review. Mary does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 16, 2021

Their the best. Everyone very respectful and help. Excellent service. I have tree other family members getfing service there. I feel like they really care about the customer. More

by lelandclayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
Jul 16, 2021 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, lelandclayton! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Jul 19, 2021 -

lelandclayton responded

I have a on going problem with my frontier. I keep going back and its still not fixed. We payed for a fix before and now its starting all over. That hurts my Spirit. Just praying for a positive and final fix.

July 15, 2021

The most wonderful dealership ever! The only best. 3rd The most wonderful dealership ever! The only best. 3rd vehicle from this place and all I can say is—- top notch service ! Chris— best sales person More

by Clarad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Reedy
Jul 16, 2021 -

Maus Nissan responded

Congratulations on the purchase of your 3RD vehicle from us at Maus Nissan, Clarad! We value your continued trust, and we thank you for your kind words and recommendation! We are simply overjoyed that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 15, 2021

Thanks to everyone at Maus Nissan. Thank you for taking care of my car. A big thank you to Katrina, who makes me very comfortable every visit More

by Cindy Theriot
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Eddie Aguayo
Jul 16, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Cindy! We appreciate your trust, and we thank you for taking the time to leave us a review. Katrina does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you, for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

July 15, 2021

Always there when you need assistance with your vehicle. Very knowledgeable about what the problem is. They will provide you with transportation if you choose to want a vehicle. More

by Margie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguayo
Jul 16, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Margie! We appreciate your trust, and thank you for the kind words and 5-Stars! Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

...
102
...