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Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

June 15, 2021

When looking to trade our car for bigger a one, we were frustrated. Our credit wasn’t the best but we had a pristine trade in. Jeremy noticed my wife inquiring on line and reached out immediately. He worke More

by M.Richie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Woods
Jun 15, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new 2020 Nissan Rogue from Maus Nissan, M.Richie! We appreciate your trust, and we thank you for taking the time to leave a review. Jeremy does a fantastic job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for again, soon. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 15, 2021

Jeremy was amazing! I was greeted outside when I arrived and left with the car I wanted! Would definitely recommend to do business here. If I ever choose to buy again I will be back. More

by countryshorty84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Woods
Jun 15, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan, countryshorty84! We appreciate your trust, and we thank you for taking the time to leave a review. Jeremy does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 15, 2021

Watch Nissan in New Port Richey really took care of me service was fast and profession I'm very happy thank you Mike Nissan of New Port Richey More

by ed9798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Poulsen, Elizabeth Berumen, Lance Johnson, Tiffany Norori, Pat Alu, Joey Gidaro, Rodney Douglas
Jun 16, 2021 -

Maus Nissan responded

Thanks for giving Maus Nissan the opportunity to earn your trust, ed9798! We appreciate your business, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 15, 2021

As always service department is above all others. I am not sure why the sales department can't do the same. My salesman switched deals on me..never will buy another car from Maus ..If their salesman were More

by apfla57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Jun 16, 2021 -

Maus Nissan responded

apfla57, we are very pleased that you are so happy with our Service Department, but we will have a manager reach out to you regarding your sales experience, and see what may have been missed. If you have any other questions, please let me know, and I will be happy to help address your concerns. Thank you for letting us know about your experiences, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 15, 2021

My experience with Maus Nissan has always been a good one. Their service is excellent. Always on time and efficient. The people are also very friendly More

by nicolaspsofimis
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
Jun 16, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, nicolas! We appreciate your continued trust, and we thank you for your kind words. We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 15, 2021

I'd already sent a rating to you, but again, everyone did a great job! Now, please cut down a bit on the emails as I seem to get one or more per day Thank you - and I love my new car !!! More

by MACATNPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Jun 15, 2021 -

Maus Nissan responded

Thanks for confirming that you are still happy with your experience at Maus Nissan, MACATNPR! And we'll look into how much email you are getting! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 14, 2021

Stopped in to see if their advertising was honest, they advertise they won’t lose a deal over money, it’s false, they wouldn’t beat another dealers price. They wouldn’t even come close. More

by Disappointed
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph Mosca
Jun 14, 2021 -

Maus Nissan responded

We can see that you are upset, and apologize if you've had a bad experience. With all things being equal, our goal is to never lose your business over price, but sometimes we fall short. We will have a manager review your deal, and reach out to you as soon as possible. Thank you for bringing this to our attention, and if you have any additional questions, please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 14, 2021

Daniel made buying a new car a great experience. He was very polite, friendly and very welcoming. JD was also very helpful and made it a great exoerience as well. More

by dkouzts1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Castle, Daniel Utrobin
Jun 14, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan, dkouzts1! We appreciate your trust, and we thank you for your kind words. Daniel and JD both do an amazing job taking care of our guests- thanks for recognizing them! We are very pleased that you are so happy with your experience, and we look forward to serving you for years to come! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 13, 2021

Darmin went above and beyond to get me in a new rogue. I’m head over heels in love with it! They make sure payments are reasonable. They are polite and don’t push you to buy a vehicle. Very pleasant exper More

by hollydavenport68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rowland
Jun 14, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new Nissan Rogue from Maus Nissan, Holly! We appreciate your trust, and we thank you for taking the time to share your experience! Darmin does a fantastic job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy- please let us know if there is ever anything we can do for you! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 13, 2021

They took great care of me from sales to finance! Everyone was very friendly and willing to help. Mike Hawk was a professional and very helpful! More

by Wendylee6661
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hawkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan, Wendy! We appreciate your trust, and we thank you for your kind words. Hawk does a fantastic job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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