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Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

June 01, 2021

Service writer Mary was great she got me in and out quickly . It's always nice to have people that are happy at there job. Like the folks at Maus Nissan More

by Bob123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Bob123! We appreciate your trust, and we thank you for taking the time to leave us a review. Mary does a fantastic job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come. Thanks for bein a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 01, 2021

Profesional, good service. Rodney and Ralph were really nice and informative. We really enjoy our new vehicle. They went to bat to get us a great deal. More

by LOCKEOFNARSHE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ralph Mosca, Rodney Douglas
Jun 05, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan, LOCKEOFNARSHE! We appreciate the opportunity to earn your trust, and thank you for your kind words. Rodney and Ralph are both awesome- thank you for recognizing them! We are very pleased that you are so happy with your experience, and your vehicle, and we look forward to serving you for years to come. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 31, 2021

Brought my truck in for a recall. Notified the service advisor my truck was custom with aftermarket mods. Next day They told me truck is ready to go with no further issues, but when I picked it up it had More

by Andreystash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson
Jun 01, 2021 -

Maus Nissan responded

We can see that you are upset, and apologize if you've had a bad experience. We will have a Service Manager reach out to you as soon as possible to see what we can do to make things right. In the meantime, if you have any additional questions, please contact me directly, and I will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Jun 04, 2021 -

Andreystash responded

I am out of town until Wednesday. I will stop by thanks

May 31, 2021

I love Maus Nissan. I would recommend any of my friends to go there for service and sales. They are very friendly and will try hard to get you into the vehicle that you want and their service techs are al More

by dmbacon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Ginley, JD Castle, Katrina Atkinson, Lance Johnson, Tiffany Norori, John Thorne, Savanna Bollinger, Anyela Martinez, Lance Walace
Jun 08, 2021 -

Maus Nissan responded

dmbacon1 we love you too! Send all your friends and family our way!! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 31, 2021

I was told they sold me a car unsafe . They stripped a lug and nut . Replace it then I was no longer able to change my own tire . Different nut size then the wrench that came with Vehicle.. So pretty much More

by mrsteventyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Savanna Bollinger
Jun 01, 2021 -

Maus Nissan responded

We can see that you are upset, and apologize if you've had a bad experience. We will have a Service Manager reach out to you as soon as possible to see what we can do to make things right. In the meantime, if you have any additional questions, please contact me directly, and I will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 31, 2021

Alex was great! Really helpful and was very accommodating got me in and out of there extremely quick! Everything was efficient and precise Thank You! More

by BISHOP708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Banken
Jun 08, 2021 -

Maus Nissan responded

Bishop708 thanks for the kind words about Alex and we glad to have served you!!!! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 31, 2021

Accommodating, expeditious, professional, efficient with quick service and provided rental, timely, added gas to car, provided clear, concise explanations. Highly rated service department. Thank you. More

by jbgarciahes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 08, 2021 -

Maus Nissan responded

jbgarciahes thanks for the online review and the business! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 31, 2021

I have bought three vehicles from maus Nissan and they have awesome customer service from the time you show up and the time you leave with your new vehicle. The service department is A+ they always call More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jun 08, 2021 -

Maus Nissan responded

James thanks for the repeat business! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 31, 2021

Tiffany is very knowledgeable and thorough. Highly recommended service person. She is the best service person I ever dealt with. Your service department is the reason I purchased from my dealership. More

by James Yant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 08, 2021 -

Maus Nissan responded

James thanks for trustin Tiffany with getting your vehicle serviced! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

May 31, 2021

Always enjoy my visit. Service ran a little long and I wish they would have vaccumed but everything else was great. Great coffee too. Kudos. More

by bconin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Banken
Jun 08, 2021 -

Maus Nissan responded

bconin thanks for the review and glad we could make your visit enjoyable! ! Jason Rowland, General Sales Manager @ jrowland@mausfamilyauto.com or call or text 727.999.6287

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