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Maus Nissan
New Port Richey, FL
3,425 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
Actions
Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,425 reviews
March 23, 2021
The quality of work in the service dept has def gone down . They NEVER vacuum anymore even when they say they will. The washing of the car is just some water thrown on your car also. Mary was fantastic . . They NEVER vacuum anymore even when they say they will. The washing of the car is just some water thrown on your car also. Mary was fantastic . More
by Lcarter
Verified Customer
March 23, 2021
John is the best. Got me in and out. Took care of our car and answered all of my questions. This is our second vehicle we purchased. We are very satisfied. Ron and Brenda Ulvog. Highly recommende car and answered all of my questions. This is our second vehicle we purchased. We are very satisfied. Ron and Brenda Ulvog. Highly recommended Dealership More
by ULVOGR
Employees Worked With
John Thorne
March 23, 2021
The best place to buy a car! All the staff and team members are friendly and helpful. A beautiful dealership! I appreciate the complimentary beverages. The fancy coffee machine with several kinds of members are friendly and helpful. A beautiful dealership! I appreciate the complimentary beverages. The fancy coffee machine with several kinds of coffee to choose from ! Oh and snacks! Every department works very well together for the benefit of the customer! A great overall vehicle purchase experience! More
by filosa.sherry
March 23, 2021
The entire staff was fantastic. I never felt pressured or obligated to make a purchase. Darmin was very helpful and knowledgeable. No complaints from me. obligated to make a purchase. Darmin was very helpful and knowledgeable. No complaints from me. More
by darlingnicki2003
March 22, 2021
Customer service was poor and rude. Didn’t give us the price break down properly but instead she was being rude and catching an attitude towards us. price break down properly but instead she was being rude and catching an attitude towards us. More
by Loyal customer
Employees Worked With
Savanna Bollinger
March 22, 2021
In my opinion the sales service and the financing department work very badly, I received bad service from the salesperson Elizabeth and the manager Cristian, I was deceived because they ran my credit department work very badly, I received bad service from the salesperson Elizabeth and the manager Cristian, I was deceived because they ran my credit without my authorization several times and several days, I just I authorized the day I went to buy my car, they are only interested in earning their commission and they are not interested in pleasing the customer, I would like everyone to take advice and take care of these people in the dealer More
by Luis
Employees Worked With
Elizabeth Berumen
March 22, 2021
Joey G went when above and beyond by offering to fix some miscommunication by picking up my car and taking it back to the dealership! His customer service is honestly so great and should definitely be acknow miscommunication by picking up my car and taking it back to the dealership! His customer service is honestly so great and should definitely be acknowledged:) More
by janessawolsky
Employees Worked With
Anyela Martinez
March 22, 2021
Mary answered my call when my car wouldn’t start and suggested several ideas. She stayed on the phone with me until my car was running. Mary then had me come right to the dealership even though I didn’t suggested several ideas. She stayed on the phone with me until my car was running. Mary then had me come right to the dealership even though I didn’t get there till 6:20pm. The techs and her were all over it as soon as I drove up. They replaced my battery and serviced a recall on the car. I must say this was the best customer service I have ever received at a car dealership before. Mary went above and beyond to take care of me and I will be returning for all my car service needs. More
by mcandles123
Employees Worked With
March 20, 2021
My wife absolutely loves her new 2021 Nissan Rogue SL and it's all thanks to Ralph, J.D. and Jaryd. The experience was great and it felt like time spent with friends rather than salesmen. Incredible team! it's all thanks to Ralph, J.D. and Jaryd. The experience was great and it felt like time spent with friends rather than salesmen. Incredible team! More
by Paul C.
