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Maus Nissan

New Port Richey, FL

4.6
3,425 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,425 reviews

March 16, 2021

My service appointment was very appropriate and handled professionally, Katrina took care of my auto and concerns in a professional manner, Maus Nissan has the right lady on the right job. Thank You Ern More

by ev1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Lance Johnson
March 15, 2021

Eddie was quick, friendly, and good at his job. Glad to have had him to help service my vehicle. 10/10 would recommend. I like this dealership and will definitely return for further maintenance. More

by nicholas
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
March 15, 2021

Ralph was awesome. Love him. Super friendly, tough negotiations with Jayrod, but eventually got a good deal. Worked within our budget. Drew in finance is also amazing. More

by Aobrien311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew. , Ralph Mosca
March 15, 2021

Great job always easy to do business with, I appreciate the great respect for my limited time . Never trying to charge me for things I don’t need is also appreciated . Thank you ! More

by fieldtriplady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
March 14, 2021

Armando was very helpful and friendly and he did his best to get us the car we wanted at the price we have in our budget More

by Soniag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Marrero
Jul 08, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan, Soniag! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Armando does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you and your family for years to come! Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

March 12, 2021

Very helpful and friendly, process was smooth and professional and Mary made the whole transaction easy. I was also able to get in for my appointment in just a couple of days More

by Saramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Saramsey! We appreciate your trust, and thank you for taking the time to leave us a review. Mary does a fantastic job taking care of our guests- thanks for recognizing her! We're glad you're so happy, and we look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 12, 2021

A pleasant Christian atmosphere . At times my wait is a bit long for a simple oil change,, but the coffee is good and people are always friendly More

by douglasdnorton1047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Douglas! We appreciate your trust, and we thank you for sharing your experience. We're not always the fastest, but we are thorough, We are very glad you enjoyed your stay, and please let us know if there is anything more we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 12, 2021

The overall experience was GREAT.! Pat made things real easy with me being a single mother and not having all the time in the world. More

by kiera917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Pat Alu
Mar 13, 2021 -

Maus Nissan responded

Congratulations on the purchase of your brand new vehicle from Maus Nissan, Kiera! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Pat Alu, does a fantastic job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 11, 2021

So pleased with my service on March 10. Every one is so friendly and go out of their way to make the customer happy!! I didn't even have to wait as long as I was told. Excellent service!!! More

by kmaley11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe was fantastic!!, Joe Putchlawski
Mar 13, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, kmaley11! We appreciate your trust, and thank you for your kind words. Joe does an awesome job of taking care of our guests- thanks for recognizing him! We are overjoyed that you are you're so happy, and we look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 11, 2021

The service dept has normally done well but let me down this visit. They only rotated two tires and forgot the other two tires and then questioned me about how I knew they didn’t rotate them...frustrating More

by akinsjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Johnson
Mar 12, 2021 -

Maus Nissan responded

Akinsjr1, we can see that you are upset, and apologize if you've had a bad experience. We are looking into your visit, and a service manager will reach out shortly. In the meantime, if you have any questions, please do not hesitate to contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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