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Maus Nissan

New Port Richey, FL

4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

February 18, 2021

I wasn't expecting for my trade it to get completely paid off but they did and got me inti a 2021 thank you guys. More

by Megan Hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Castle, Daniel Utrobin
February 17, 2021

Tiffany was my advisor and she was excellent!! Great customer service and informative about my vehicle. She was able to answer all my questions and concern. The mechanics that worked on my car were gre More

by Beganovicsilvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Mar 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Beganovicsilvia! We appreciate your trust, and thank you for your kind words! Tiffany is dedicated to providing each guest with a truly exceptional experience, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 17, 2021

The service tech did a thorough inspection and explained what would be fixed and how much it would cost my car was ready in a couple of hours and while I was waiting several of the sales people offered me More

by JN25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Walace
Mar 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, JN25! We appreciate your trust, and thank you for your kind words! All our staff are dedicated to providing each guest with a truly exceptional experience, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 17, 2021

Very fast and great service. The people are trustworthy and were great at communicating with me about my car. Overall I had a great experience. More

by Jade.torres03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Malatino, Savanna Bollinger
Mar 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Jade! We appreciate your trust, and thank you for your kind words! All our staff are dedicated to providing each guest with a truly exceptional experience, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 17, 2021

My recent visit to Maus was a very pleasant experience. Every employee was pleasant and helpful. It was so nice my daughter said she would buy her next car at Maus. And you More

by Temmy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Savanna Bollinger
February 17, 2021

I wouldn’t recommend this service dept. I get my list of things to fix every time I get my oil changed. I take the list home so we can update anything mentioned and we fix or replace our own stuff to keep c More

by maddness16ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Putchlawski
Feb 20, 2021 -

Maus Nissan responded

We can see that you are upset, and apologize if you've had a bad experience. It seems as though we should have done a better job of explaining what we found how we came to those recommendations. I would like to have a service manager reach out to speak with you; however, we do not have enough contact information from this post to call. Please contact me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

February 17, 2021

I always feel that I’m being treated fairly at this dealership. I always trust the advice and suggested service that John Thorne gives me. More

by jzam0
Recommend Dealer
Yes
Employees Worked With
John Thorne, John Thorne
Mar 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, jazm0! We appreciate your trust, and thank you for your kind words! John Thorne dedicated to providing each guest with a truly exceptional experience, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 17, 2021

Very well run organization. Had a wonderful experience. All employees were very kind. Would recommend this dealership to anyone. I feel confident, that in the event I should need service, I will be treated More

by Assunta.Noeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Marrero, Tiffany Norori, John Thorne, John Thorne
February 16, 2021

I went to get my oil change and I was in a rush so Katrina got me in and out. I didn’t need my tires rotated or my car washed so when she called my name in the waiting room I was very happy More

by xeniasingleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
February 16, 2021

It is always a pleasant experience when I have service done the technician’s are always prompt they get you in & out as quickly possible More

by kosbab72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Putchlawski
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