Back

Maus Nissan

New Port Richey, FL

4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
Contact Dealership

3939 US Highway 19

New Port Richey, FL

34652

Directions

By Type

Showing 3,423 reviews

February 12, 2021

Everyone was nice and up front. Great bunch! Now the detailing of my car was horrible to say the least!!! I will recommend to friends. Good coffee! More

by Pearsonnancy40Mimi52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bentley, Jeremy Woods
February 12, 2021

I recently purchased my second vehicle with Maus Nissan. As with my first experience, from the sales person to the finance group, everyone was extremely helpful, knowledgeable and friendly. I recommend Maus More

by clwigfall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Nick Bentley, Trevor Gorhan, Matt Boylan
February 11, 2021

Patrick has been so amazing at what he does! He’s always catered to all of my needs/ concerns when it comes to my vehicle. I would definitely recommend him for finding the car you’ll love ! More

by Krystalmedina98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hennagir
Mar 18, 2021 -

Maus Nissan responded

Thanks for your purchase and giving Maus Nissan the opportunity to earn your trust, Krystal! We appreciate your business, and thank you for the 5-Stars! Please let us know if there is anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 11, 2021

What a great experience. I had the pleasure of working with Colby and his team. Not only did I receive top notch costumer service. He went above and beyond. I highly recommend Maus Nissan of New Port Rich More

by boothelisa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Castle, Colby Matthews, Nick Bentley
Mar 18, 2021 -

Maus Nissan responded

Thanks for your purchase and giving Maus Nissan the opportunity to earn your trust, boothelisa2! We appreciate your business, and thank you for the 5-Stars! Please let us know if there is anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 10, 2021

From service to sales, extremely attentive and understanding of customer concerns and needs. Listens and provides no nonsense experience. No hassle financing including add on services. More

by Suntee2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bentley, Katrina Atkinson, Chad Wyszynski, Gabe Castaneda
Mar 18, 2021 -

Maus Nissan responded

Thanks for giving Maus Nissan the opportunity to earn your trust, Suntee2! We appreciate your business, and thank you for the 5-Stars! Please let us know if there is anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 10, 2021

The service group took good care of my vehicle and me and the service provided was excellent. I, like many customers, offered a vague description of my issue, but Tiffany and the service tech handled it well More

by Rrtolbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Mar 18, 2021 -

Maus Nissan responded

Thanks for using our service department and giving Maus Nissan the opportunity to earn your trust, Rrtolbert! We appreciate your business, and thank you for the 5-Stars! Please let us know if there is anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 10, 2021

John is always great to work with, he is always attentive. Does a great job at communicating the work the needs to be completed on my vehicle. More

by rileygilman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Thorne, Lance Walace
February 10, 2021

Although the trade in was fair they gave us, the rest of our experience was not so good. Our salesman was quick to make the sale, but did not go over what the car featured. After the purchase and me asking More

by Berdy2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Bentley, Chad Wyszynski, Christian Caraballo
Feb 15, 2021 -

Maus Nissan responded

Berdy2 we are glad you feel like your trade in value was fair but sorry that the rest of the experience was not as good. If you would like to reach out to Pau DaRocha he would be happy to see what we can do. Paul DaRocha 352.403.4811 or email pdarocha@mausfamilyauto.com

Feb 15, 2021 -

Berdy2 responded

Already called and no one responded. Speaks volumes when there are no active voicemails for management.

February 10, 2021

Very happy with the sales team that I had the pleasure of working with. Slightly less happy with the finance team, but the GM redeemed my experience with the dealership. More

by mannymohan8167
Customer Service
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo, Jason Rowland, Matt Boylan
February 09, 2021

Lance always makes sure I have what I need when I come in, can’t thank him enough! They’re very family oriented there so it’s nice to come in and feel welcomed More

by Lizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Walace
Mar 18, 2021 -

Maus Nissan responded

Thanks for giving Maus Nissan the opportunity to earn your trust, Lizzy! We appreciate your business, and thank you for the 5-Stars! Please let us know if there is anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

...
146
...