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Maus Nissan

New Port Richey, FL

4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

December 29, 2020

I always will recommend Maus Nissan! From getting a new car to service department. I’m always greeted with the upmost respect and kindness. They go over every detail with me and go the extra mile! More

by spicygirlrocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Feb 01, 2021 -

Maus Nissan responded

Thanks for the business and more importantly thanks for the review and recommendations!

December 29, 2020

I came in for a oil change. And I test drove the 2021 Rough when I was being done. The sales man was very knowledgeable. And the service is always great More

by Rachel Parduhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I unfortunately don't remember the service person the sales mad was very tall. I don't remember the names
Feb 01, 2021 -

Maus Nissan responded

We are super glad you liked the 2021 Rogue! Super cool all-new design! When you are ready for a new one let us know!

December 29, 2020

Awful dealership. Do not give you what they say they will. They lie. Only interested in selling you a car. Do not follow through . terrible. More

by rlllll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carrie Poulsen
Dec 29, 2020 -

Maus Nissan responded

We can see that you are upset, and apologize if you've had a bad experience. We would like to have a manager reach out and discuss this with you; unfortunately, there is not enough contact information in your post to call you. Please contact me personally, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

December 29, 2020

Oil change and tire rotation professional and friendly completed service quickly and got rid of service required that kept coming on the dashboard as I requested More

by Hilpl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Feb 01, 2021 -

Maus Nissan responded

Hilpl4 Thanks for the online review and your business! Lance Johnson SVC Manager

December 29, 2020

Everyone in service is amazing. I won’t take my vehicle anywhere else. All the service crew treats you like family and welcome you with open arms More

by Noles1899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Lance Johnson, Tiffany Norori, John Thorne, Jeremy Kettels, Sebastian Richards, Kayla Bankert
Feb 01, 2021 -

Maus Nissan responded

Noles1899 thanks for the review and the opportunity! We look forward to helping you again down the road!

December 28, 2020

Completely unexpected got an excellent deal. The service was great. Everyone was polite and helpful. The sales manager made the final deal and kept his promise. Thank you! More

by ccabaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Gorhan
Feb 01, 2021 -

Maus Nissan responded

Ccabaret we appreciate your business and look forward to further dealings! Jason Rowland Sales Manager

December 28, 2020

I have had 5 Nissan car. I had one that was a lemon, they took my lemon Altima and traded it for a brand new Manama. Mass Nissan is the place you want to go to buy a car. More

by bleu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Poulsen, Armando Marrero, Tiffany Norori
Feb 01, 2021 -

Maus Nissan responded

Bleu we appreciate your business and glad we could be your into the Maxima!

December 26, 2020

Didnt really get the vehicle I wanted there was a small issue but was corrected with a reasonable alternative. Not a good first car exp. More

by Ryandavidsoncbf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt b, Cheri Mongillo
Dec 29, 2020 -

Maus Nissan responded

Ryan, we sincerely apologize that this was not a better experience for you. Everyone did their best to make things right and truly wanted you to leave in the best position possible- with an affordable and reliable vehicle that suited your needs, and fit all the financial parameters we were facing on your deal. Enjoy your brand new car for right now, and later we will gladly put you in your dream vehicle when all the other variables are set. If you have any other questions or concerns, please don't hesitate to contact me personally, and I will be happy to help. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

December 25, 2020

Very good dealership I had a issue with my radio turning on by it self and the volume going by it self I made a appointment for them to check out and I was told I’m getting a new radio More

by Carlos Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Feb 01, 2021 -

Maus Nissan responded

Thanks for the Review Carlos! We are glad to have helped you with your radio situation! Let us know when you need us again!

December 25, 2020

Went for our routine oil change. Service was excellent as always. Everything went quick and everyone was super friendly. Tiffany was a pleasure to work with. More

by AandMFrary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Feb 01, 2021 -

Maus Nissan responded

AandMFrary glad to see we could meet your expectations! Tiffany Phillips

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