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Maus Nissan
New Port Richey, FL
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
Actions
Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,427 reviews
December 07, 2020
Was greeted immediately with a warm friendly welcome from Chris. Showed me exactly what I was looking for right away. He was really easy to talk to and made the whole process really seamless and fun. The sal Chris. Showed me exactly what I was looking for right away. He was really easy to talk to and made the whole process really seamless and fun. The sales manager Jared, who I have worked with in the past, made it a point to come say hello, which I appreciated and worked with Chris to get me a great deal that definitely exceeded my expectations. Drew, our finance manager made everything super easy to understand and was extremely patient and informative through all of my wife’s and my questions. This is the second time I’ve purchased from Maus and I was reminded why I went back and why I’ll be back for the next one too. Great experience all around! Thank you Chris, Jared and Drew! More
by CDSullivan
Verified Customer
December 06, 2020
They are always friendly and make service convenient. They usually have good specials as well. They did, however miss my low power steering fluid on the 40 point check-up. They usually have good specials as well. They did, however miss my low power steering fluid on the 40 point check-up. More
by CPERRY40
Employees Worked With
Tiffany Norori
December 06, 2020
John was extremely professional and friendly. However, I paid $175 to have my vehicle diagnosed, followed by an almost $1,600 quote to fix the vehicle. Upon taking it elsewhere, my vehicle was fixed however paid $175 to have my vehicle diagnosed, followed by an almost $1,600 quote to fix the vehicle. Upon taking it elsewhere, my vehicle was fixed however, it was not at all related to the $1,600 quote. I would like to be refunded. Please contact me. More
by crystal
Employees Worked With
John Thorne
December 05, 2020
Armando did a great job, he was pleasant and personable but very thorough. He explained the ins and outs of the vehicle. He made the process easy and pleasant but very thorough. He explained the ins and outs of the vehicle. He made the process easy and pleasant More
by Jonchmart
Employees Worked With
Armando Marrero
December 04, 2020
Service dept is top notch from start to finish. Second time vehicle in since purchase. 1st time oil change. 2nd Battery. Great dealership! Great Service! time vehicle in since purchase. 1st time oil change. 2nd Battery. Great dealership! Great Service! More
by LKitchen7058
Employees Worked With
Anyela, Tiffany Norori
December 04, 2020
Tiffany is awesome and always takes good care of me!! Service department was good, too. Wish more of the sales people in the show room had been wearing masks; that was concerning. Service department was good, too. Wish more of the sales people in the show room had been wearing masks; that was concerning. More
by HOPE_RR
Employees Worked With
Tiffany Norori
December 04, 2020
Lance Wallace misleading and no customer service skills what so ever I will never come back and I will tell everyone I know sorry I work in service and his Demeanor attitude and customer service skills wer what so ever I will never come back and I will tell everyone I know sorry I work in service and his Demeanor attitude and customer service skills were the worst that I’ve seen in a very long time More
by Mathonb
Employees Worked With
Lance Wallace
December 03, 2020
Maus Nissan Service department is awesome. Always had an excellent Service there !! They used to give a free car loaners for the time the car was being serviced but unfortunately they got away with that, wh excellent Service there !! They used to give a free car loaners for the time the car was being serviced but unfortunately they got away with that, which was something that set them appart from other dealer service centers and that is to sad. More
by Thefowlers88
Employees Worked With
John Thorne
December 01, 2020
Thank you to Dillon and JD for making my experience at Maus wonderful. I would highly recommend these two to anyone who asks for car buying advice! Thanks again! Maus wonderful. I would highly recommend these two to anyone who asks for car buying advice! Thanks again! More
by Samantha1susan
Employees Worked With
JD Castle, Dillon Bishop
