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Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,428 reviews

November 03, 2020

Maus Nissan is always courteous, on time, and efficient. Your associates are knowledgeable and friendly. I am a repeat customer and will be again when I am in need of a vehicle. More

by STICKFIGHTER3971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jul 07, 2021 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, STICKFIGHTER3971! We appreciate your trust, and thank you for the 5-Stars! Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

November 03, 2020

5 star ⭐️ service across all departments!This is my 5 star ⭐️ service across all departments! This is my second purchase this year and will continue to purchase vehicles from this dealership over the y More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Castle, Chad Wyszynski, Carl Wolf, Joseph Cabusao
Jul 07, 2021 -

Maus Nissan responded

Congratulations on the purchase of your SECOND vehicle from Maus Nissan! We appreciate your continued trust, and we thank you for your kind words and 5-Stars! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

November 03, 2020

Would highly recommend this dealership to anyone who is interested in getting a better vehicle the sales department is awesome and work with you to get the best price on the vehicle you want More

by carrawayj669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Bishop, Joseph Cabusao
Jul 07, 2021 -

Maus Nissan responded

Thank you for giving us at Maus Nissan the opportunity to earn your trust, Carrawayj669! We appreciate your business, and thank you for your kind words and 5-Stars! We are very pleased that you are so happy with your experiences here, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

November 02, 2020

Great locationBest service, reliable repairs services, Great location Best service, reliable repairs services, friendly customer services Staffs experiences A+: knowledgeable Open space lounge, clean & More

by Ponna Prom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jul 03, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ponna! We appreciate your trust, and we thank you for leaving a review! We look forward to serving you again- so please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

November 02, 2020

Everyone is extremely friendly and helpful. They made the entire process of purchasing a new vehicle easy and pleasant. They let you know they appreciate your business. More

by Iljazi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Elizabeth Berumen
Dec 26, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan of New Port Richey, Iljazi7! We appreciate your trust, and thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family and have a blessed day! - Paul DaRocha, Loyalty Manager

November 02, 2020

This is my 2nd time for service. Very knowlegable. Had a ? On an alarm that went off and he knew exactly what it was. Fast...lrss than an hour...oil change rotation and 6 month check up. More

by Kdp1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Dec 15, 2020 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Kdp1953! We appreciate your trust, and thank you for your kind words! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

November 02, 2020

Very pleasant experience. Great service, timely appointment. Addressed all the issues that I had and completed all service required. Will be sure to continue with this company. More

by den429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Lance Johnson, Tiffany Norori, John Thorne, Jeremy Kettels, Sebastian Richards, Kayla Bankert
Dec 15, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, den429! We appreciate your trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We are very pleased that you are so happy, and we look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 31, 2020

I bought a 2020 kicks that I had to bring in for service a week later! The service dept has been HORRIBLE AND UNPROFESSIONAL. The wrong part was ordered so now I need to take a brand new car back again! More

by mosstina43
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kayla Bankert
Dec 02, 2020 -

Maus Nissan responded

Mosstina43, we can see that you are unhappy, and we apologize if you've had a bad experience. We would like to have a manager reach out to assist you; unfortunately, there is not enough information in your post to contact you. Please call me personally, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

October 30, 2020

Great sales team and very smooth transaction from start to finish. Highly recommend. I bought a used Mercedes Sprinter and couldn’t be happier! Thanks More

by mdisser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and Matt
Dec 05, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new Mercedes Sprinter from Maus Nissan of New Port Richey, mdisser! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we know you will get many great years and miles from that van! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

October 30, 2020

Overcharged and ripped off false advertisement they advertised a price online and charged me over $500 more when I came to pick it up. They would not work with me and ignored my concerns ! More

by Kshoup625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo
Dec 02, 2020 -

Maus Nissan responded

Kshoup625, we can see that you are frustrated, and apologize if you feel you were overcharged. Unfortunately, there is not enough information in your post to contact you. Please call me directly, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

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