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Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,428 reviews

September 09, 2020

Super nice. Very kind. Not pushy. Best dealer experience ever for me. I could tell they cared about the customer and I really loved the Christian music playing! Our salesman, Armando, was top notch! More

by davisdraftingservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Armando Marrero, Chad Wyszynski
Sep 25, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, davisdraftingservice! We appreciate your trust, and thank you for taking the time to leave us a review. We love our music, too! And Armando does a fantastic job for our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 09, 2020

Amazing service. Very helpful. Tiffany was amazing as always! Love going to her as my adviser she’s pleasant and very well organized. Always calls with updates. More

by Basil
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Sep 26, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Basil! We appreciate your continued trust, and thank you for taking the time to leave us a review. Tiffany does a fantastic job for our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 09, 2020

Katrina in the service dept. was very helpful in getting my issues handled!! She's great! I had an issue with my radio which nissan put in a new one. I had the same issue with the new radio and thanks to Ka More

by 2018nissanmaxima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve, Katrina Atkinson
Sep 26, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey! We appreciate your trust, and thank you for your kind words. Katrina is very knowledgeable, and does a fantastic job for our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 09, 2020

Lance W was great. The guys who greeted me in the service bay were respectful and immediately there to check me in. I was so pleasantly surprised with the whole service experience, I cannot say enough good t More

by Lisateif612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance W
Sep 26, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Lisateif612! We appreciate the opportunity to earn your trust, and thank you for taking the time to share your experience. Lance W does a fantastic job for our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 09, 2020

This dealership does not follow through with what they promise. 995$ for a dealer fee is Extortion even if you get free cheap oil changes. More

by Dawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aldo Rrethatakaj
Sep 10, 2020 -

Maus Nissan responded

We can see that you are upset, and apologize if you feel you had a bad experience. If there was something promised that you did not receive, please let us know, so that we can make it right. We do have a dealer fee, as most dealers do; however, everything is fully disclosed before purchase. We take claims such as 'Extortion' very seriously, as they have specific legal and libel consequences. Please contact me at your earliest convenience, so that we can discuss your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

September 09, 2020

Well organized service department...quick check in & knowledgeable staff. An oil change with a quick detail of the car takes 1.5-2 hours as they will tell you. Very clean dealership inside & out with co More

by Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Sep 26, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Rogue! We appreciate your trust, and thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 07, 2020

Dan my salesperson did an amazing job once again getting me into a vehicle that he wouldn't even let me consider unless I felt a 100% safe in it. Jason, Rebecca and Nick did everything they could to make s More

by amijofla0106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj, Carrie Poulsen, Jason Rowland, Nick Bentley, Alanna Lee, Daniel Utrobin, Kathy White, Katrina Atkinson, Brandon Malatino
Sep 24, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Ami-Jo! We appreciate your continued trust, and we thank you for taking the time to leave us such a wonderful review. All our staff are dedicated to providing each guest with a truly exceptional experience, thank you for recognizing them! We are very pleased that you are so happy, and we look forward to serving you for years to come. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 07, 2020

Wonderful experience always. Can be a little shorter wait time, insyeaf of 2 plus hours for a oil change. Ill be back January for more services. More

by britt5978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Sep 22, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, britt5978! We appreciate your continued trust, and we thank you for leaving us a review. Wait times are improving! We look forward to serving you again in January. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 07, 2020

Dealership was amazing and clean. The employees were all so friendly. Selection of vehicles was great. Salesman Patrick Alu was great and very knowledgeable about the vehicles. More

by Jcoyote69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Alu 5 stars, JD Castle
Sep 24, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan of New Port Richey, Jcoyote69! We appreciate your trust, and thank you for taking the time to leave us a review. Patrick Alu does a fantastic job for our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

September 07, 2020

Best car buying experience I have ever had. I will be buying my next vehicle from here. Leo, JD and Dimitri have been a blessing to my family! Thank you guys and thank you Mr. Maus. You truly have a good More

by Wardia21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Verdecia-Reina, JD Castle, Demetrios Klindonas
Sep 24, 2020 -

Maus Nissan responded

Congratulations on the purchase of you new vehicle at Maus Nissan of New Port Richey, Wardia21! We appreciate your trust, and we thank you for your kind words. Leo, JD, and Dimitri all do a fantastic job for our guests- thank you for recognizing them! The Maus Family really did make something very special here- and all things are possible when you put God First! We are overjoyed that you are so happy with your experience, and we look forward to serving you again, for years to come! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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