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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,439 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the ...
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,439 reviews

September 07, 2020

Dan my salesperson did an amazing job once again getting me into a vehicle that he wouldn't even let me consider unless I felt a 100% safe in it. Jason, Rebecca and Nick did everything they could to make s More

by amijofla0106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj, Carrie Poulsen, Jason Rowland, Nick Bentley, Alanna Lee, Daniel Utrobin, Kathy White, Katrina Atkinson, Brandon Malatino
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Sep 24, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Ami-Jo! We appreciate your continued trust, and we thank you for taking the time to leave us such a wonderful review. All our staff are dedicated to providing each guest with a truly exceptional experience, thank you for recognizing them! We are very pleased that you are so happy, and we look forward to serving you for years to come. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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September 07, 2020

Paulie is awesome! I’ll definitely be recommending him! Everyone there is soooo friendly! Thank you for such an enjoyable experience! This was a huge decision but thanks to great employees, it was so much More

by Nickery1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulie Rogers, Dave Schwartz
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Sep 25, 2020 -

Maus Nissan responded

Congratulations on your new ride from Maus Nissan of New Port Richey, Nickery1978! We appreciate your trust, and thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family- and thank you for especially recognizing Paulie! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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September 04, 2020

They were suppose to check tire valve and pressure and never did. I had to put air in all 4 tires. Not pleased. Not sure if they checked the valve on tire More

by stamler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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Sep 05, 2020 -

Maus Nissan responded

Stamler1, we can see that you are frustrated, and apologize if anything may have been missed. Temperature can greatly effect tire pressure, but we it could be that a mistake happened. We are reviewing the work that was done, to ensure we keep the highest standards of care, for our customers and their vehicles. If you are still in the area, please stop back in and we will double check everything for you. If you have any other questions, please contact me directly, and I will be happy to help address your concern. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

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September 03, 2020

Had a good experience. Pulled into service drive and was attended to right away. Service was done in a reasonable amount of time for me.. More

by corkygeiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Report | Print
Sep 12, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, corkygeiger! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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September 03, 2020

None none none This is a joke why do i have to add comments when i do not want to. this is the last time i will take one of these surveys More

by jgcharboneau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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Sep 12, 2020 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan of New Port Richey, jgcharboneau! We appreciate your trust, and thank you for the 5-Stars! We are very pleased that you are so happy- despite the word count requirements- and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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September 02, 2020

After i took my car home from having maintenance eirk done i noticed that there was something hanging from underneath my car by the back tired i took my vehicle back Lance was nice enough to get on the f More

by BUTAFLY37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
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Sep 12, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Butafly37! We appreciate your trust, and thank you for taking the time to leave us a review. Lance does a fantastic job for our guests, and he's not afraid to get his hands dirty- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Mananger

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September 01, 2020

I was kept up to date on the status of my vehicle throughout the process. Also, I immediately noticed the JoyFM playing and it made me smile. More

by cdfulk23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wallace
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Sep 11, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nisan of New Port Richey, Cdfulk23! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We have been partners with the JoyFM for years, and it's just another way we help make a positive IMPACT on our community! We welcome you to our Maus Nisasn Family, and we look forward to serving you again, soon. Have a very blessed day! - Paul DaRocha, Loyalty Manager

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September 01, 2020

I have always had good service at Maus Nissan even though we did not purchase our Rogue here. We have had service at two of your service facilities. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilan Velez
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Sep 12, 2020 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan of New Port Richey, Jim! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We are very pleased that you are so happy with your experiences here, and we look forward to serving you and your vehicle for years to come! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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September 01, 2020

Fast efficient and friendly! Katrina went out of her way to make sure that my vehicle age the part that needed to be fixed was done the same day! More

by vickoula14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Report | Print
Sep 12, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, vickoula14! We apprecite your trust and thank you for taking the time to leave us a review. Katrina does a fantastic job for our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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August 31, 2020

Everyone one I encountered at Maus Nissan was very friendly and helpful to my needs. The work is always excellent and the prices are always fair. More

by Lucille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Report | Print
Sep 11, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Lucille! We appreciate your continued trust and thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you again, soon. We are grateful that you are part of our Maus Nissan Family, and hope that you have a blessed day! - Paul DaRocha, Loyalty Manager

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