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Maus Nissan

New Port Richey, FL

4.6
3,439 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,439 reviews

August 30, 2020

She was sweet and informative. Although I did not go home with a new car I still enjoyed her assistance. When the time is right I will go back. More

by Jackelinemir23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
Sep 05, 2020 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan of New Port Richey, Jackelinemir23! We appreciate the opportunity to earn your trust, and thank you for taking the time to leave us a review. Elizabeth does a great job for our guests- thanks for recognizing her! When the time is right, we will be happy to assist you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 28, 2020

I had an appointment git next in right away Very I had an appointment git next in right away Very professional, courteous I would come back again for service if my vehicle. Tiffany explained the wo More

by Sharin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Sep 05, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Sharin! We appreciate your trust, and we thank you for your kind words. We are very pleased you are so happy, and we look forward to serving you again soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 28, 2020

Tiffany kept me up to date and what was goi g on with my car. The service was was excellent and I am very pleased. Thank you More

by nequick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Sep 05, 2020 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan of New Port Richey, nequick! We appreciate your trust, and thank you for taking the time to leave us a review. Tiffany does a fantastic job for our guests- thanks for recognizing her! We are very pleased that you are so happy with your experience, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 28, 2020

The people in the service department were kind and helpful and the mechanics did a great job on the vehicle. I know having a car repaired at a dealership is a little pricey but you know the work is do More

by ELLISSWEETING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gidaro, Tiffany Norori and her trainee, and tech Tim Zoulek
Sep 05, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port RIchey, ELLISSWEETING! We appreciate your trust and thank you for taking the time to leave us a review. We are pleased you are so happy, and we look forward to serving you again soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 28, 2020

They did a fantastic job. I love my Nissan Rogue and the service there is always awesome. I would recommend Maus Nissan to anybody. Love I’m not sure who the sweet lady was that took care of me but she was More

by bates_betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Aug 29, 2020 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan of New Port Richey, Betty! We appreciate your trust, and thank you for your kind words. We are very pleased that you are so happy with your Nissan Rogue and your experiences here, and we look forward to serving you again, soon! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 28, 2020

Elizabeth was very sweer, and extremely knowledgeable Elizabeth was very sweer, and extremely knowledgeable about Nissan's line of vehicles. We bought my Frontier from her 4 months ago, and were so ple More

by shocker277
Customer Service
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
Aug 29, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new Nissan Frontier, and on your daughter's new Nissan Sentra, at Maus Nissan of New Port Richey, shocker277! We appreciate your trust, and we thank you for taking the time to leave us such a wonderful review! Elizabeth does a fantastic job for our guests- thanks for recognizing her! We are very pleased that you all are so happy, and we look forward to serving you and your family for years to come! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

August 27, 2020

The employees seem to only be concerned with getting things done quickly but not correctly. After attempting to reach service advisors multiple times and being told they could not reach me, I threatene More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Norori
Aug 28, 2020 -

Maus Nissan responded

JP, we can see that you are frustrated, and apologize if you've had a bad experience. We would like to speak with you and see if we can make things right. I do not have enough identifiable information from your post, but please feel free to contact me personally and I will be happy to help. Thank you and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

August 27, 2020

Bought a warranty for my wifes used vehicle (2014) from Maus Nissan. Went to service to have work done that was covered under that warranty. The service dept decided that they didn't want to work on the ve More

by Jay
Customer Service
Recommend Dealer
No
Employees Worked With
Lance Johnson
Aug 29, 2020 -

Maus Nissan responded

Jay, we can see that you are frustrated, and apologize if you've had a bad experience. We would like to speak with you about what happened; unfortunately, there is not enough identifiable information here in order to reach back out to you. Please contact me personally, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

August 27, 2020

Friendly and efficient and it wasn’t raining and expresso was good but alas no donuts were available and the mimosa bar was closed but I did write 25 + words More

by alfredortwein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura, Tiffany Norori
Sep 05, 2020 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan of New Port RIchey, Alfredortwein! We appreciate your trust, and thank you for your kind words. No donuts or Mimosas, but we are glad that you enjoyed our other premium amenities, and were hapyp with our service and espressos! We look forward to serving you again. Welcome to our Maus Nissan Family, and have a blessed day! -Paul DaRocha, Loyalty Manager

August 27, 2020

Awesome place and awesome people. Would come back a million times over again! Didnt feel pressured and staff did everything to help me. Very friendly atmosphere. More

by laurenjawabra09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrios Klindonas, Dave Schwartz, Nick Bentley, Trevor Gorhan, Katrina Atkinson
Sep 02, 2020 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan of New Port Richey, Laurenjawabra09! We appreciate your trust, and we thank you for taking the time to leave us such a wonderful review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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