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Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

July 24, 2020

Katrina was my service specialist and made sure everything was repaired on my car and beyond in a timely manner.I had my car towed and the valet took my husband home and me to the dealership. Every More

by Pamela
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jul 24, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Pamela! We appreciate your trust, and thank you for the wonderful review! Katrina does a great job for our customers- thanks for recognizing her! Our valet service, and courtesy shuttle, are awesome! We're very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 24, 2020

I had problem with my lane sensing camera so I stopped in they quickly set me up to drop my car off an got me in a rental an was on my way, I picked it up few days later all good was happy with the service. More

by Lildragon1717
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jul 24, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Lildragon1717! We appreciate your trust, and thank you for leaving us such a wonderful review! With all the safety technology on these vehicles, we are very grateful for our expert staff who can help our customers, and we look forward to serving you again, soon! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 24, 2020

I know how the “survey” game is played. I won’t give less than 5’s even though NO ONE CONTACTED ME TO MAKE AN APPOINTMENT! I asked for an oil change, new key FOB and safety recall before I went on a 3 week v More

by coach.hohenthaner24
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jul 25, 2020 -

Maus Nissan responded

Coach, thanks for the 5-Stars! We apologize if TIffany had missed an email from you, but it sounds like we were able to get all the work done for you, and we trust that you had a wonderful vacation! If you have any other questions, please let me know, and I will be happy to help. Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

July 24, 2020

Very prompt in initially determining what is needed very professional and polite explains what is needed along with cost ensuring social distance available I am always happy with the results More

by nera47639
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Jul 24, 2020 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan of New Port Richey, nera47639! We appreciate your trust, and thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you again soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 23, 2020

Servicing second to none I have been using this servicing outlet in New Port Richey for quite a few years now and wouldnt take my vehicles anywhere else. John Thorne, who arra More

by keithprez12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Jul 25, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Keithprez12! We appreciate your continued trust, and thank you for taking the time to leave us such a wonderful review. John Thorne and Mike Hassett both doe a fantastic job for our guests and their vehicles- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you again, soon! Thank you for being a part of our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

July 23, 2020

Great service. Wait time was very minimal. Picked a vehicle and drove away in minutes. Aldo was fantastic, Leo was terrific, and Christian was phenomenal. You will love it. More

by Crystalincllc
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj, Leo Verdecia-Reina, Jason Rowland
Jul 25, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle, Crystal! We appreciate your trust, and thank you for taking the time to leave us such a wonderful review. Leo and Cristian both do a fantastic job for our guests- thanks for recognizing them! We are very pleased that you are so happy, and look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 23, 2020

Outstanding Customer Service Just bought my second car from Maus Nissan. I've been a dedicated customer since 2015. During these five years the great customer service both sales a More

by jnunn1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ginley, Aldo Rrethatakaj, Jason Rowland, Lance Johnson
Jul 25, 2020 -

Maus Nissan responded

Congratulations on the purchase of your 2nd vehicle from Maus Nissan of New Port Richey, jnunn! We appreciate your continued trust, and thank you for taking the time to leave us such a wonderful review. We are overjoyed to see that you are so happy, and we look forward to serving you and your vehicles' needs for years to come. We are grateful to have you be a part of our Maus Nissan Family, and we hope that you have a very blessed day! - Paul DaRocha, Loyalty Manager

July 22, 2020

Buen servicio Ella muy atenta trabaja duro para darnos Buen servicio Ella muy atenta trabaja duro para darnos un buen trato 100% recomiendo hacer trato con ella Buen servicio por parte de todo el perso More

by jhonan0116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
Jul 22, 2020 -

Maus Nissan responded

¡Felicitaciones por la compra de su nuevo vehículo en Maus Nissan de New Port Richey! Agradecemos su confianza y gracias por sus amables palabras. Elizabeth hace un trabajo fantástico para nuestros huéspedes, gracias por reconocerla. Estamos muy contentos de que esté tan feliz y esperamos poder servirle nuevamente pronto. ¡Bienvenido a nuestra familia Maus Nissan y tenga un día bendecido! -Paul DaRocha, Loyalty Manager

July 22, 2020

Very fast service not like last time, she took care of me real fast I was real happy ,last time I was there for 3 hours,I told her she,I was out less then a hour More

by marlenearc619
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jul 23, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Marlenearc619! We appreciate your trust, and thank you for leaving a review. Katrina does a fantastic job for our guests- thank you for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

July 22, 2020

Tow Hitch Installation Very accommodating, provided loaner as installation took hours. Team was prepared for my arrival with loaner car fully fueled and in the front parking More

by holidaysue
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cheri Mongillo, Linda Vulcanoff
Jul 25, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new Nissan Rogue at Maus Nissan of New Port Richey, Sue! We appreciate your trust, and we thank you for taking the time to leave us such a wonderful review! Cheri and Linda are both excellent, and do a great job for our guests- thank you for recognizing them! We are very pleased that you are so happy with your vehicle, and with the tow hitch, and we look forward to serving you again soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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