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Maus Nissan
New Port Richey, FL
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
Actions
Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,427 reviews
Verified Customer
June 28, 2020
Most of the time they are excellent. Special appreciation to Lance, John, and Sebastian. However the last time I brought the car in they did not fully research the problem. They took the easy way out and sai to Lance, John, and Sebastian. However the last time I brought the car in they did not fully research the problem. They took the easy way out and said I needed a new battery. The service manager got involved and did the job without charging a labor fee. I left the dealership made a stop to do some shopping, when I came out of the store I could not restart the car. Obviously it was not the battery. He was too late to call so I waited till the next morning tell them I'll bring the car in about noon which I did. Lo and behold they found the problem was with the brake switch it starts the car. But still insisted it was a battery also. I was extremely unhappy with this. And again today I had more trouble starting the car. More
by BobLW
Employees Worked With
Lance Johnson, John Thorne, Sebastian Richards
June 28, 2020
Bought this tuck in 2020 new its a 2019 wasn't happy with that. Vehicle is great im really happy with it. Go buy yours today . What ever it takes. Drive home today. that. Vehicle is great im really happy with it. Go buy yours today . What ever it takes. Drive home today. More
by Paulcampos7025@gmail.com
Employees Worked With
Other Employees :
Dave Schwartz, Lance Johnson, Paul Guglielmo, Chad Wyszynski, Kaitlin Heine
June 22, 2020
We have purchased several vehicles from Maus Nissan and have never had any problems. Always great service with friendly staff. Highly recommend them to anyone purchasing new or used. You won’t be disapp have never had any problems. Always great service with friendly staff. Highly recommend them to anyone purchasing new or used. You won’t be disappointed. More
by LHYSELL
Employees Worked With
Aldo Rrethatakaj, Trevor Gorhan, Ilan Velez
June 21, 2020
I purchased my vehicle on the 2nd of December and the person who referred me was supposed to get a 100.00 bonus. It’s June and still no check. Why do I have to call you to get what Kim Bandy deserves and person who referred me was supposed to get a 100.00 bonus. It’s June and still no check. Why do I have to call you to get what Kim Bandy deserves and was PROMISED?? Keep your promise and send her the money!!! More
by dirtdiver736
Employees Worked With
Colby Matthews
June 20, 2020
Great service. Lance was very efficient and got me in and out quick. Checked out an issue I have with the car and assured me it would be taken care of out quick. Checked out an issue I have with the car and assured me it would be taken care of More
by 8f953vo
Employees Worked With
Lance Johnson
June 19, 2020
It was another nice experience so far so good. Most of the staff is friendly I appreciate the free car wash. It just seems to take a long time to get the car back from over there. But that’s a mino of the staff is friendly I appreciate the free car wash. It just seems to take a long time to get the car back from over there. But that’s a minor thing. More
by BetseyB
Employees Worked With
Kevin Leon, Tiffany Norori
June 19, 2020
Maus Nissan scheduled my appointment, came and picked up my car on my only afternoon off, (which was an accident, because a client cancelled an appointment, so I had a rare afternoon off) I work Home Health my car on my only afternoon off, (which was an accident, because a client cancelled an appointment, so I had a rare afternoon off) I work Home Health Care and have been slammed since COVID19. They did the required service and called when they were returning my car and I got to take a much needed nap while they serviced my car. I paid over the phone and had a coupon in my email for the service and it was on sale at the time! What a Bonus! They are great! Kudos for Everyone! You made my Day!!! More
by 47dragonfly
Employees Worked With
I don't know the 2 people who picked up and dropped off the car, but they were very nice and professional. Kudos for them for making the trip so I didn't have to wait at the dealership., Tiffany Norori
