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Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

October 19, 2024

They're caring, friendly, understanding I bought three cars from them and I don't think I'll ever go to another dealership Everyone there is outstanding More

by 52denip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson
Oct 26, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Denice! We appreciate your continued trust, and we thank you for your kind words. We are thrilled that you are so happy with us and we look forward to serving you for life - so please let us know if there is ever anything we can do for you! Thanks for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 19, 2024

I was disappointed I brought my car for an oil change which prior my car was working perfectly fine. I drove my car off the lot and the engine blew. It's just super suspicious and does not make me feel s More

by dekeyser8989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Maus Nissan responded

We take the service we provide our guests seriously, and are extremely disappointed to read this review. We have escalated this to senior management and they are reviewing what happened, and they will be reaching out shortly. Please let us know if you have any other questions, and we will be happy to help address your concerns. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 19, 2024

Tiffany has been awesome accommodating with timing appointments around my work schedule Always helpful and great communication More

by jeanniedelich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jeannie! We appreciate your continued trust, and we thank you for your kind words. Tiffany does a phenomenal job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 19, 2024

Issues with pre-certifird truck not even two days after purchase. Just completed 3rd service visit in 1.5 months. Service people have been very positive and friendly but that doesn’t make up for the proble More

by etyson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
Oct 26, 2024 -

Maus Nissan responded

Mr. Tyson, we can see that you are frustrated, and apologize for any inconvenience. We are having management look into the history of this, to see if there is anything more that can be done to assist you. Please let us know if you have any other questions, and we will be happy to help. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

October 18, 2024

Muy bueno,con un exelente servicio,desde el año 2017 compro carros aqui y les doy servicios,hasta el momento no tengo de que quejarme, buena preparación del personal,buen trabajo More

by LIALEX7687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
Oct 20, 2024 -

Maus Nissan responded

Apreciamos su continua confianza, Sr. Delgado, y le agradecemos sus amables palabras. Estamos encantados de que esté tan feliz y esperamos poder servirle durante muchos años, así que háganos saber si hay algo que podamos hacer por usted. ¡Gracias por ser una parte tan importante de nuestra Familia Maus y que tengas un día bendecido! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 18, 2024

Great service! The people genuinely care about your safety and you as a person. Thank you! More

by HlCKSK978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We love our customers and we're glad that it shows! We look forward to serving you for years to come - so let us know if there's anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 18, 2024

Great treatment and courteous along with service Excellent attitude toward customers and keeping them aware of great question answers! More

by huebron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Altima from us at Maus Nissan, Mr. Huebner! We appreciate your continued trust, and we thank you for taking the time to share about your experience! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 18, 2024

Nick my salesperson for customer Mario Mazza was the best. Give that man. “CIGAR” and a raise Mario Mazxa More

by mazzamario450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from us at Maus Nissan, Mario! We appreciate the opportunity to earn your trust, and thank you for your kind words. Nick does a phenomenal job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 17, 2024

The repairs were completed properly. The staff was professional and explained the problem. The cost was high. More

by Jkuzyk405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Maus Nissan responded

Thank you very much, Joanne! Here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us. Thanks again for your support! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 17, 2024

The service was great chocolate longer than expected but everything turned out. OK I will go back. Thanks to Sal for service manager.. More

by rlphcarlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Maus Nissan responded

Thanks for trusting Maus Nissan with your service needs, Mr. Carlo! Sal does a fantastic job taking care of our guests- thanks for recognizing him! We look forward to helping you for years to come - so please let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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