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Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

June 14, 2020

Very professional and courteous! They took the time to listen to every concern I have!Respect of property!Very comfortable waiting in the waiting room! More

by wmbeerman1
Recommend Dealer
Yes
Employees Worked With
John Thorne
Jun 20, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, wmbeerman1! We appreciate your trust, and we thank you for taking the time to leave us a review! All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 13, 2020

Excellent job on my car today!! Thank you for your knowledge speed ...i could go on ..great people and service!! Thank you Brandon-waiting area nice and clean as well. More

by Babs
Recommend Dealer
Yes
Employees Worked With
Malatino, Brandon
Jun 20, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Babs! We appreciate your continued trust, and thank you for your wonderful review! Brandon does a fantastic job for our guests- thank you for recognizing him! Thank you for being a part of our Maus Nissan Family; we look forward to serving you again, soon! Have a very blessed day! - Paul DaRocha, Loyalty Manager

June 13, 2020

Caution Salesman was good, mangers and finance were horrible. We did the smart thing and walked away from the deal. They are very deceptive and are typical of More

by Steve.maupin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Boylan, Aldo Rrethatakaj, Jovannie Jimenez
Jun 13, 2020 -

Maus Nissan responded

Steve, we can see that you are upset, and apologize if you had a bad experience. A manager will reach out to you shortly, but in the meantime, if you have any questions, please do not hesitate to contact me personally, and I will be happy to address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

June 13, 2020

This Dealership Does Not Care About Online Buyers Tried to purchase a vehicle from this dealership and was "Delayed" from purchase for 3 days. I inquired about the Vehicle online and received a call More

by Bad Customer Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jovannie Jimenez
Jun 18, 2020 -

Maus Nissan responded

Ms. Giles, we can see that you are upset, and we understand that you are frustrated. We very much do care about our online customers; however, you are located out of state, and your offer to purchase was below our already very aggressive internet-pricing. We sold the vehicle for our asking price to a customer in the showroom. Our records indicated that you were informed by our associate that another customer was here and looking at the vehicle, and was in the process of making us an offer. We apologize if that associate did not follow up and clarify that the vehicle had in fact sold. If you have any other questions, please do not hesitate to contact us. We wish you all the best in your search for a new vehicle, and we are still here to help if you would like us to. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager

June 12, 2020

Our salesman Dave fraser was very patient and very professional on dealing with us. He answer us in a manner of respect and professionalism. I wanna also recognize JD sales manager for being welcoming More

by KAI1061
Recommend Dealer
Yes
Employees Worked With
Cheri, JD Castle, David Fraser
Jun 13, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, KAI1061! We appreciate your business, and we thank you for taking the time to leave us such a wonderful review! Dave and JD both do a fantastic job for our guests- thank you for recognizing them! We are very pleased that you are so happy, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 12, 2020

Fast courteous service. Tiffany took the time to answer my question and explain what was being done. Only this is the second time I didn’t get a sticker for the next appointment. Don’t like getting phone c More

by Klimism
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jun 13, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Klimism! We appreciate your trust, and thank you for yoru kind words. Tiffany does a fantastic job for our guests- thank you for recognizing her! We are very pleased that you are so happy with your experience here, and we look forward to serving you again, soon. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 12, 2020

Second time I bought through this dealer. Very clean. Has very friendly staff and I love their products. Would definatly recommend to other friends n family More

by Jodi.vitale
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Justin Follano
Jun 13, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Jodi! We appreciate your continued trust, and thank you for your wonderful review! Justin does a great job for our guests- thanks for recognizing him! We are grateful to have you be a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

June 11, 2020

Great service. Lance has always come through for us. He goes far to accommodate our every needs. I strongly recommend him and Maus’ service department More

by Will’s 77
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Jun 12, 2020 -

Maus Nissan responded

Thanks for your recent visit to our Service Department at Maus Nissan of New Port Richey, Will's77! We appreciate the opportunity to earn your business, and thank you for your kind words. Lance does a fantastic job, thank you for recognizing him! We are very pleased that you are so happy with your experience, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager

June 11, 2020

John Thorne was very good. All the associates I dealt with were very friendly and helpful. Twenty five words is too much to require in order to submit a service review based on a five star system. More

by CAROLVAPORIS2013
Recommend Dealer
Yes
Employees Worked With
John Thorne
Jun 12, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan of New Port Richey, Carol! We appreciate your continued trust, and thank you for your kind words. John does a fantastic job for our guests, thank you for recognizing him- definitely worth the 25 words! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 11, 2020

Dealership is clean, lots of seating. My service wasn’t as long as I expected and my advisor was friendly and informative. Only dealership I’ll ever go to. More

by aimee.booker
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Lance Johnson, Tiffany Norori, John Thorne, Jeremy Kettels, Sebastian Richards, Kayla Bankert, Matt Spencer
Jun 12, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Aimee! We appreciate your continued trust, and we thank you for taking the time to leave us such a wonderful review! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a very blessed day! - Paul DaRocha, Loyalty Manager

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