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Maus Nissan
New Port Richey, FL
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
Actions
Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,423 reviews
June 09, 2020
Lady(Tiffany) in the service department is rude. My wife had a bad experience with her. Added additional charges for items we didn’t ask for. We will not come back to this location. had a bad experience with her. Added additional charges for items we didn’t ask for. We will not come back to this location. More
by egray4060
Verified CustomerEmployees Worked With
Tiffany Norori
June 09, 2020
Service was quick and easy. The people from valet to our service ght were polite and very informative. Fixed the issue and checked what I asked for to be done service ght were polite and very informative. Fixed the issue and checked what I asked for to be done More
by Silvia_beganovicsb23
Employees Worked With
Lance Johnson
June 09, 2020
I purchased my car there second vehicle by the way. The mistake I made it was at night. When looking at the car the next day, I noticed all for rims have curb rash on them and a nice dent in the passenger mistake I made it was at night. When looking at the car the next day, I noticed all for rims have curb rash on them and a nice dent in the passenger door. this car had 6000 miles on it . And I found out it was a rental. When I went back to the dealer . I was told sorry nothing we can do. so. As I’m currently looking for another car for my wife now, It will not be from there. Sorry but they lost a good customer they didn’t care at all. More
by Tampabucsfan66
Employees Worked With
Jason Rowland, Steve Reardon, John Thorne, Anthony Falco, Dillon Bishop
June 09, 2020
Fast and efficient service. John was an amazing help my car has since has absolutely no issues and im grateful to have been taken such good care of. car has since has absolutely no issues and im grateful to have been taken such good care of. More
by desikida72196
Employees Worked With
John Thorne
June 08, 2020
Went In For routine service... customer service was great as always.. lance johnson was my service advisor... very knowledgeable and he found me as soon as my car was ready!! as always.. lance johnson was my service advisor... very knowledgeable and he found me as soon as my car was ready!! More
by KIMBERLYRILEY49417
Employees Worked With
Lance Johnson
June 08, 2020
Go to where the professionals are and be treated like a real person not a number! Thank you Maus Nissan for having a skilled, honest and great staff!!! real person not a number! Thank you Maus Nissan for having a skilled, honest and great staff!!! More
by mamadee1967.dm
Employees Worked With
Brandon Cruz
June 08, 2020
Tiffany is always friendly and informs and works with me with maintenance on my car. It is nice to always have the same representative to go to. with maintenance on my car. It is nice to always have the same representative to go to. More
by Colleen Jackson
Employees Worked With
Tiffany Norori
June 08, 2020
This is the 3rd and last time I will take my car for service here. Maus is not following protocol for COVID 19. No one wears masks, there are too many sales people and customers in the waiting room. service here. Maus is not following protocol for COVID 19. No one wears masks, there are too many sales people and customers in the waiting room. No one in the almost 2 hours I waited disinfected or used hand sanitizer. I had 2 sales people call me hours after to trade in my 2019 car. No one asked about my car and the service. The other 2 experiences with service were also not good. The car purchase last year was very good but the service is very poor. More
by Mart B
Employees Worked With
John Doe?
June 07, 2020
Lance from service department was very helpful and service was done in timely manner. Place was clean and organized. Everybody in that department was very nice service was done in timely manner. Place was clean and organized. Everybody in that department was very nice More
by Silvia
Employees Worked With
Lance Johnson
June 07, 2020
We have dealt with Maus Nissan for several years. We have bought 3 vehicles from them. Everyone is respectful & courteous. And they have treated us fairly. bought 3 vehicles from them. Everyone is respectful & courteous. And they have treated us fairly. More
by Rogue
Employees Worked With
Katrina Atkinson, John Thorne
