Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
Contact Dealership
View Awards

3939 US Highway 19

New Port Richey, FL

34652

Directions

By Type

Showing 3,427 reviews

June 04, 2020

Loved working with Leo. He was super knowledgeable about what kind of car he thought would be best with my credit and he was right! And Aldo in finance was like an APR genie! More

by Rach
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Leo Verdecia-Reina
Report | Print
Jun 06, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan of New Port Richey, Rachel! We appreciate your trust, and thank you for taking the time to leave us a review! Leo and Aldo both do a fantastic job for our guests- thank you for recognizing them! Welcome to our Maus Nissan Family; we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

June 04, 2020

Waited 2 hours for an oil change with appointment. No communication on what was taking so long while i waited. Not the first time either. More

by kewll33
Recommend Dealer
No
Employees Worked With
Jeremy Kettels
Report | Print
June 04, 2020

Overpaid ! I presented a 15% coupon to receive a discount for the service and I received 10% Instead of $ 750.11 I paid $ 787.09 Difference $ 36.98 is ju More

by andrzej_banys
Recommend Dealer
No
Employees Worked With
Tiffany Norori
Report | Print
Jun 05, 2020 -

Maus Nissan responded

We can see that you are frustrated, and apologize if you had a bad experience. Management would like to discuss this matter with you; however, we do not have enough contact information in this post to reach out. Please call me personally, and I will do my best to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, loyalty

June 04, 2020

Excellent service. The environment was clean which made me feel comfortable to wait on my car while it was being serviced. John was very accommodating given my schedule. Understood my concerns and was More

by mermaid.pool2012
Recommend Dealer
Yes
Employees Worked With
John Thorne
Report | Print
Jun 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey! We appreciate your continued trust, and thank you for taking the time to leave us a review! John does a fantastic job for our guests, thank you for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 04, 2020

There service and sales team is great. The sales team took the time to get to know what I was looking for and explained everything so clearly. More

by rjm0427
Recommend Dealer
Yes
Employees Worked With
Sean Ginley, Kevin Leon, Nick Bentley, John Thorne, Kaitlin Heine, Ray Gierke
Report | Print
Jun 05, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, rjm0427! We appreciate your trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family- that's the #MausDifference! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 04, 2020

Fast service and John has been a great advisor! Nice that you have complimentary beverages and pastries as well. Hot chocolate didn't seem to be working on the machine More

by MARTINOANTHONYJ
Recommend Dealer
Yes
Employees Worked With
John Thorne
Report | Print
Jun 05, 2020 -

Maus Nissan responded

Martino, we appreciate your trust, and we thank you for your kind words. John does a fantastic job for our guests, thank you for recognizing him! We look forward to serving you again, soon, and the hot chocolate is working fine, now! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 04, 2020

Great Dealership...very accommodating . This was our 2nd.visit to purchase- lease. We made sure we had the same sales person Christian Sanchez...very personable and went out of his way to make sure we l More

by jperazzelli
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Castle
Report | Print
Jun 05, 2020 -

Maus Nissan responded

Congratulations on the purchase of your 2 new vehicles at Maus Nissan of New Port Richey, jperazzelli! We appreciate your trust, and thank you for taking the time to leave us such a wonderful review! Cristian Sanchez does a fantastic job taking care of our guests, thank you for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon! We are grateful that you are part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 04, 2020

I took my car in for it’s first check up! It has less than 700 miles and I’ve had it since 2/13/20. I asked them to set the “bells and whistles” that came with the car. They didn’t. I asked them to ch More

by Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Vulcanoff, Lance Johnson
Report | Print
Jun 06, 2020 -

Maus Nissan responded

Ms. Nunn, it was a pleasure meeting you the other day, and we appreciate your trust, and thank you for taking the time to provide us with your feedback. We look forward to serving you again, soon. Thanks for being a part of our Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 04, 2020

This dealership makes you feel like familyWe have purchased a total of five vehicles through you we recommend friends family everyone to Maas Nissan thank you for always going over and beyond our nee More

by Gina
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj, Cheri Mongillo, Tiffany Norori, John Thorne, Christian Caraballo, Joseph Cabusao
Report | Print
Jun 05, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port RIchey, Gina! We are overjoyed that you are so happy, and we look forward to serving you again, soon. All our staff are dedicated to treating each guest like family- that's the #MausDifference! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 03, 2020

The service has gotten better and more responsive. They were able to give me an appointment on the day I called and they replaced my battery. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
Report | Print
Jun 03, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Lisa! We appreciate your continued trust, and thank you noticing the improvements we've made, and leaving us a review! We are very pleased that you are so happy, and we look forward to serving you again, soon! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

1
...
203
204
205
...
343