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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

May 21, 2020

No consistency. At every appointment I have a different consultant. Went there with AC not working, left without being fixed. This dealer lost my business. More

by mlucia.aqui
Recommend Dealer
No
Employees Worked With
Can’t give name, never meet before.
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May 21, 2020

I did a good job but it takes an hour and a half for an oil change I think that's too long with an appointment otherwise it was fine More

by Charles Potter
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
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May 23, 2020 -

Maus Nissan responded

Mr. Potter, we think you did a good job, too- in choosing Maus Nissan of New Port Richey! We thank you for your business, and we appreciate your feedback. All our staff are dedicated to providing each guest with a truly exceptional experience; however, sometimes service is busier than others. We apologize if any delay caused you an inconvenience. We are grateful to have you be a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 20, 2020

I dropped my car off for its oil change and tire rotation. Greeted promptly and escorted into consultation area, which was very clean. Areas were clearly marked with covid19 protocol for safety. I h More

by rlaw4323
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
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May 22, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Rlaw4323. We appreciate your trust, and we thank you for your kind words. We take the safety of our customers and staff very seriously, and are dedicated to providing each guest with a truly exceptional experience. We are very pleased you are so happy, and look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 20, 2020

I like the product & service. I bought my first Rogue in 2016. I have not had any issues with the vehicle. Employees are courteous & professional. More

by Rogue
Recommend Dealer
Yes
Employees Worked With
Carrie Poulsen, JD Castle, Lance Johnson
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May 23, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey! We appreciate your continued loyalty, and we thank you for taking the time to leave us a review! I'm sure you love your SUV, a lot has changed- have you seen the new 2020 Rogues? Equipped with all new safety features made standard, like blind-spot-warning, and automatic emergency braking, and great entertainment options like android and apple car play- the new Rogues are better than ever! And with the pandemic going on, there are so many incentives that there has never been better time to check one out! If you have any questions, please don't hesitate to ask. We are here to Serve You! We are grateful to have you a part of our Maus Nissan Family, and hope you have a very blessed day! - Paul DaRocha, Loyalty Manager

May 20, 2020

Very very polite and knowledgeable. It was an honor dealing with Maus Nissan. I will recommend them in the future for sales and service. Thank you for your professionalism and kindness. More

by Jimmy Fonck
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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May 22, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Mr. Fonck! We appreciate your trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience- that's the #MausDifference! We are very pleased that you are so happy, and we look forward to serving you again, whether it's in Sales or Service! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 20, 2020

The Service techs and other workers are efficient and polite. They are very helpful and answer questions quickly. The place was clean and nice looking. More

by JCBS
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Linda Vulcanoff, Tiffany Norori
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May 22, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, JCBS! We appreciate your business, and thank you for taking the time to leave us a review. Welcome to our Maus Nissan Family! We look forward to serving you again, soon, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 20, 2020

Excellent customer service! Enjoy listening to the joy FM while I was waiting. Only suggestion is that the staff should be wearing some kind of personal protective gear. God Bless! More

by Harriette
Recommend Dealer
Yes
Employees Worked With
John Thorne
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May 23, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Harriette! We appreciate your trust, and we thank you for your kind words. We have taken many precautions for this pandemic, and have even made hand-sanitizer and masks available to customers and staff who want them; however, we are not requiring their use at this time. If you have any other questions, please don't hesitate to contact me personally. We are grateful that you are a part of our Maus Nissan Family, and we look forward to serving you again. Have a very blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

May 19, 2020

What a fantastic salesperson you have. Her name is Carrie Polson and she took care of my car needs without hesitation. Thank you very much Carrie More

by queenofdone
Recommend Dealer
Yes
Employees Worked With
Carrie Poulsen
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May 21, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Queenofdone! We appreciate the opportunity to earn your trust, and thank you for your kind words. Carrie does a phenomenal job for our guests- thank you for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 19, 2020

Top notch service and easy to deal with. Always do what they say and in a timely fashion. Very friendly staff, make you feel right at home. More

by Sanbarpar
Recommend Dealer
Yes
Employees Worked With
John Thorne
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May 21, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Sanbarpar! We appreciate your trust, and thank you for the 5-Stars! John does a fantastic job for our guests- thank you for recognizing him! We are very pleased that you are so happy, and look forward to serving you again, soon. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 18, 2020

I had an oil change and was very pleased with the fact that Katrina got me in an out in about an hour, and also made sure I had a car wash. More

by Mrblechner
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
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May 21, 2020 -

Maus Nissan responded

Mrblechner, thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey. We appreciate your business, and thank you for taking the time to leave us a review. Welcome to our Maus Nissan Family, and we look forward to serving you again, soon. Have a very blessed day! - Paul DaRocha, Loyalty Manager

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