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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

May 22, 2020

Lance Wallace, great job, had me in and out from a factory recall at my scheduled time Since I have several years left on my warranty I’m sure I will see you again Thanks so much More

by artman011
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
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May 23, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Artman011! We appreciate your trust and we thank you for taking the time to leave us a review. Lance Wallace does a fantastic job for our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for those years to come! Welcome to our Maus Nissan Family, have have a blessed day! - Paul DaRocha, Loyalty Manager

May 22, 2020

Tiffany was very helpful in getting me what I needed. I needed to get new tires for my truck and she helped me find the perfect tire at a great price. She had a great attitude and met all of my expectatio More

by popester84
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Report | Print
May 23, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Popester84! We appreciate your trust, and thank you for taking the time to leave us a review! Tiffany does a fantastic job for our guests- thank you for recognizing her. Welcome to our Maus Nissan Family! Have a blessed day, and we look forward to serving you again, soon! - Paul DaRocha, Loyalty Manager

May 22, 2020

Got me help right away, found and fixed the problem and my recall and had it ready and waiting for when promised. Great service and nice people. More

by Mollypietras
Recommend Dealer
Yes
Employees Worked With
Lance W, Lance Johnson
Report | Print
May 23, 2020 -

Maus Nissan responded

Thanks for the recent visit to our Service Department at Maus Nisasn of New Port Richey, Molly! We appreciate your business, and we thank you for leaving us a review. All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 22, 2020

Service team is great!!!even though my regular service person Katrina was not there, she schedule my appointment and made sure everything was perfect just like when she is there More

by Ana
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Lance Johnson
Report | Print
May 23, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Ana! We appreciate your continued trust, and we thank you for taking the time to leave us a review! Katrina does a fantastic job for our guests- thanks for recognizing her! All our staff are dedicated to providing everyone with a truly exceptional experience; we are very pleased that you are so happy, and we look forward to serving you again, soon. We are grateful to have you as a part of our Maus Nissan Family. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 21, 2020

No consistency. At every appointment I have a different consultant. Went there with AC not working, left without being fixed. This dealer lost my business. More

by mlucia.aqui
Recommend Dealer
No
Employees Worked With
Can’t give name, never meet before.
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May 21, 2020

I did a good job but it takes an hour and a half for an oil change I think that's too long with an appointment otherwise it was fine More

by Charles Potter
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Report | Print
May 23, 2020 -

Maus Nissan responded

Mr. Potter, we think you did a good job, too- in choosing Maus Nissan of New Port Richey! We thank you for your business, and we appreciate your feedback. All our staff are dedicated to providing each guest with a truly exceptional experience; however, sometimes service is busier than others. We apologize if any delay caused you an inconvenience. We are grateful to have you be a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

May 20, 2020

Very very polite and knowledgeable. It was an honor dealing with Maus Nissan. I will recommend them in the future for sales and service. Thank you for your professionalism and kindness. More

by Jimmy Fonck
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Report | Print
May 22, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Mr. Fonck! We appreciate your trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience- that's the #MausDifference! We are very pleased that you are so happy, and we look forward to serving you again, whether it's in Sales or Service! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 20, 2020

The Service techs and other workers are efficient and polite. They are very helpful and answer questions quickly. The place was clean and nice looking. More

by JCBS
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Linda Vulcanoff, Tiffany Norori
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May 22, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, JCBS! We appreciate your business, and thank you for taking the time to leave us a review. Welcome to our Maus Nissan Family! We look forward to serving you again, soon, and have a blessed day! - Paul DaRocha, Loyalty Manager

May 20, 2020

I like the product & service. I bought my first Rogue in 2016. I have not had any issues with the vehicle. Employees are courteous & professional. More

by Rogue
Recommend Dealer
Yes
Employees Worked With
Carrie Poulsen, JD Castle, Lance Johnson
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May 23, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey! We appreciate your continued loyalty, and we thank you for taking the time to leave us a review! I'm sure you love your SUV, a lot has changed- have you seen the new 2020 Rogues? Equipped with all new safety features made standard, like blind-spot-warning, and automatic emergency braking, and great entertainment options like android and apple car play- the new Rogues are better than ever! And with the pandemic going on, there are so many incentives that there has never been better time to check one out! If you have any questions, please don't hesitate to ask. We are here to Serve You! We are grateful to have you a part of our Maus Nissan Family, and hope you have a very blessed day! - Paul DaRocha, Loyalty Manager

May 20, 2020

I dropped my car off for its oil change and tire rotation. Greeted promptly and escorted into consultation area, which was very clean. Areas were clearly marked with covid19 protocol for safety. I h More

by rlaw4323
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Report | Print
May 22, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Rlaw4323. We appreciate your trust, and we thank you for your kind words. We take the safety of our customers and staff very seriously, and are dedicated to providing each guest with a truly exceptional experience. We are very pleased you are so happy, and look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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