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Maus Nissan

New Port Richey, FL

4.6
2,896 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 2,896 reviews

July 06, 2019

Service Review Great service. John Thorne was pleasant and kept me updated on the progress of service. My oil change and tire rotation are part of the Maus Care and More

by Angela
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Thorne
July 06, 2019

Excellent customer service Matt and Kevin did a great job making sure I had what I needed and what was best for me and my family. They were genuine and I feel as though I have a More

by Kehaje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Matt Himschoot
July 05, 2019

Great Deal We visited the dealership again to have the windows tinted on my new truck, and when told how long it would take, we walked the lot, and, my wife fell More

by mzalesky
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Leon, Armando Marrero, Alanna Lee
July 05, 2019

Horrible customer service No one would call us back after having my 19yo son's car for a week. When we got it back it wasn't done up to par or to the Maus standards and no one More

by Aruba2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaryd Gerhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maus Jr., Alex Stoughton
Jul 17, 2019 -

Maus Nissan responded

We’re so sorry to hear this! It was our understanding that your son was happy with his purchase. We’d greatly appreciate the opportunity to learn more and redeem this situation if you wouldn’t mind calling to speak with our General Sales Manager at: (727) 815-3095. Thank you so much.

July 04, 2019

Maus makes it right! Faulty radar sensor identified and replaced... no appointment.,. They just made it right! Courteous knowledgeable and thorough! I bought certified pre More

by Dexpapa11#murano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Pletscher, Edy Salguero
July 04, 2019

Terrible Disappointed after three and a half years of business with this company. I cannot believe the service and treatment after all this time. Will not be r More

by Rosiebby18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Walker, Jerreld Jenkins
Jul 05, 2019 -

Maus Nissan responded

Dear customer, we are truly disappointed to see this. We'd appreciate the opportunity to learn more and hopefully redeem this situation immediately. Please call and ask to speak with our Sales Manager at your earliest convenience: (727) 815-3095. Thank you for your business and honest feedback.

Jul 05, 2019 -

Rosiebby18 responded

Thank you for reaching out Maus Family but no thank you. Rose Lepore 717-425-8136 Girlygirl771829@hotmail.com

July 04, 2019

Enjoyable experience purchasing my vehicle Bought a used vehicle. Russell made the process fun and enjoyable. I will be recommending friends and family to work with him at Maus Nissan. More

by MIKEPOWELL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bentley, Russell Cherry
July 04, 2019

Fast and polite My seat latch wouldn't let me hold down the seat on drivers side katrina go me in and out courteously she is friendly and honest More

by Marieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina
July 04, 2019

Friendly Service I arrived and was met by an employee who checked in my car.. He then brought me into a service advisor who told me about up coming services I needed a More

by Ajiozzio
Recommend Dealer
Yes
Employees Worked With
Tiffany
July 04, 2019

Service I drove from Savannah GA. to come down to the service center in NPR FL because of the trust I have in the service manager, Drew. Drew has been amazing More

by Ketta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew in service.
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