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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

March 16, 2020

Always too long get an oil change. my truck was parked outside done asked attendant outside how long parked. 10 minutes & no one informed me More

by Gitapita2
Recommend Dealer
Yes
Employees Worked With
Jennie Acosta
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Mar 18, 2020 -

Maus Nissan responded

Gitapita2, we are disappointed to hear about how your recent visit, and we apologize if you had a bad experience. Please contact me personally, and I will address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

March 16, 2020

They Were prompt, courteous, very helpful, and very honest. Etc. etc. etc. etc. etc. etc. etc. etc. etc. I would type more words to fulfill your 25 word minimum, but that would be simply putting more More

by googeky
Recommend Dealer
Yes
Employees Worked With
Jennie Acosta
Report | Print
Mar 17, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Googeky! We appreciate your trust, and thank you for your wonderful review! We are very pleased that you are so happy with your experience, and thank you for recognizing the great work Jennie does for our guests! Welcome back to our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

March 16, 2020

Staff was very nice and helpful. Made you feel comfortable while waiting. The dealership is so very service oriented. They have such nice areas to sit and relax which makes the wait extremely plea More

by rs.armstrong57
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
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Mar 17, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Rs.Armstrong57! We appreciate your trust, and thank you for your kind review! Welcome to our Maus Nissan Family; we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

March 16, 2020

Elizabeth Berumen takes time to connect with each buyer and takes a needs based approach to connect on a personal level which is unique today More

by mshap331
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
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Mar 17, 2020 -

Maus Nissan responded

Congratulations on your recent purchase of a new vehicle at Maus Nissan of New Port Richey, mshap331! We appreciate your trust, and thank you for your wonderful review- especially for recognizing the great work Elizabeth does for our guests! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon! Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 16, 2020

Cause additional problems of my car that required more work I don't appreciate not being told the truth set my car there with one problem right at home with another More

by jmacsplace
Recommend Dealer
No
Employees Worked With
Lance Johnson
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Mar 18, 2020 -

Maus Nissan responded

Jmacsplace, we can see that you are upset and apologize if you had a bad experience with us. Unfortunately, I do not have contact information from the handle on this post, otherwise I would have a manager reach out to you immediately. Please contact me personally, and I will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

March 16, 2020

Service is great drove in for a last minute oil change around 5pm, the job was completed with tire rotation, and offered to wash my car all completed in what I would call nothing flat!! More

by Jamalave7
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Mar 17, 2020 -

Maus Nissan responded

Than you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Jamalave7! We appreciate your trust, and thank you for taking the time to leave us a review. We are very pleased that you are so happy with your experience! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 15, 2020

Great experience working with Elizabeth Berumen her honesty and her professionalism was A+ very knowledgeable on the product the dealership is a one stop shop. More

by Nikko
Recommend Dealer
Yes
Employees Worked With
Elizabeth Berumen
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Mar 19, 2020 -

Maus Nissan responded

Nikko, thank you for your recent visit, and thank you for taking the time to leave us a review- especially for recognizing the great work Elizabeth does for our guests. We are disappointed to see that your over all experience did not meet your expectations, or the standards we have set for ourselves. We would like to help make things right, so please contact me directly, and I will be happy to address your concerns. Thank you, and have a blesse day. - Paul DaRocha, Loyalty Manager, 352-403-4811

March 13, 2020

I had such an amazing buying experience!!With my I had such an amazing buying experience!! With my situation I really thought Id end up at a buy here pay here lot. My Maus family is amazing!😍 My s More

by amijofla0106
Recommend Dealer
Yes
Employees Worked With
Joe Migliaccio, Aldo Rrethatakaj, Jason Rowland, Daniel Utrobin, Katrina Atkinson
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Mar 13, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, Amijofla0106! We are so happy that you had such a wonderful experience! Dan does a great job for our guests, thank you for recognizing him! Welcome to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 13, 2020

Awesome dealership. Warm and friendly and will work with you at all times. Quality service as well. I will continue giving them my business for some time More

by joe27031
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Nick Bentley, John Thorne, Jaylen Wyszynski
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Mar 14, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Joe27031! We appreciate your continued trust, and we thank you for your kind words! Welcome back to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 12, 2020

Good and bad experience I was very pleased with the salesperson Carl Wolf. Was strongly considering trading in my Altima. Would NEVER take my vehicle there for service. I've More

by None
Recommend Dealer
No
Employees Worked With
Carl Wolf
Report | Print
Mar 13, 2020 -

Maus Nissan responded

We can see that you are frustrated, and apologize if you had a bad experience. Unfortunately, I do not have contact information for you based on this post, but I would like to help. Please contact me directly, at my number below, and I will be happy to address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

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