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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

October 06, 2024

I like honest persons ,but I really like the car ,just a little disappointed you did not keep your end of deal,I kept my deal to pay insurance and car payment paid on time, More

by johnsoncarrie0720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Boylan
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Oct 13, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new Kicks from us at Maus Nissan, Johnson family! We are pleased that you like the car so much, but we care deeply about the service we provide our guests, so we will look into everything else and reach out to make sure we didn't miss anything. Thank you for your feedback, and let us know if there's anything else you need. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 06, 2024

No comment about purchase of car at Maus Nissan I should not have to leave a comment if I do not have one More

by NAVIDAD44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Rogue from us at Maus Nissan, Lisa! We appreciate your continued trust, and thank you for taking the time to rate us. No comment necessary, but we love feedback on how we did, and how we can improve. Please let us know if there's anything we can do for you, and next time we'll earn that 5th Star! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 05, 2024

John was great! Absolutely amazing! 10/10 recommend John for all of your service needs. More

by darrin saflor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thorne
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Oct 13, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Darrin! We appreciate your continued trust, and we thank you for your kind words and recommendation! John does a phenomenal job taking care of our guests- thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thanks for being part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 04, 2024

Excellent service, extremely kind and friendly. Very knowledge. Fast service and overall everyone was very nice More

by nellen0909
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
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Oct 12, 2024 -

Maus Nissan responded

Thank you very much, Ellen! Here at Maus Nissan, we value you as a customer, and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 04, 2024

Good customer service means putting a smile on your face, Great customer service means putting a smile on the customer’s face… More

by rm3117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Maus Nissan responded

We love our customers, and are glad that it shows! Thank you for visiting our Service Department at Maus Nissan! We are thrilled that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 03, 2024

I got excellent advice and excellent service. The place also informed me that I needed to have more wore done than I came in there to have done by looking into my vehicle history and finding item More

by EWHCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for your kind words. We strive for 5-stars, and are glad to see that we are making an impact! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 03, 2024

I deal with Sal at your service department and have been very satisfied with the way he treats me. He's found and taken care of the problems in a timely manner. Would recommend your service department. More

by pearsonw069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Pearson! We appreciate your continued trust, and we thank you for your 5-stars and recommendation! Sal does a phenomenal job taking care of our guests - thanks for recognizing him. We are overjoyed that you are so happy, and we look forward to serving you for life - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 03, 2024

Mary is always so awesome ! She is so helpful and she helped me with all my questions! More

by lauraarocci
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Laura! We appreciate your continued trust, and we thank you for your kind words. Mary is one of the best, and her customers are, too! We are thrilled that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 03, 2024

Stayed in the dealership while car was being serviced. Very comfortable area, was able to do some work on my laptop! All the employees were friendly and my service advisor kept me posted on the status of More

by scamp1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
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Oct 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! We are thrilled that you were so happy with your service, and accommodations, and look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessedday! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 03, 2024

Eddie is amazing and the reason we keep coming back. We really appreciate his hard work More

by tara829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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Oct 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ross family! We appreciate your continued trust, and we thank you for your kind words. Eddie does a phenomenal job taking care of our guests - thanks for recognizing him. We are thrilled that you are so happy, and we look forward to serving you for life - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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