Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
Contact Dealership
View Awards

3939 US Highway 19

New Port Richey, FL

34652

Directions

By Type

Showing 3,427 reviews

October 03, 2024

I deal with Sal at your service department and have been very satisfied with the way he treats me. He's found and taken care of the problems in a timely manner. Would recommend your service department. More

by pearsonw069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Pearson! We appreciate your continued trust, and we thank you for your 5-stars and recommendation! Sal does a phenomenal job taking care of our guests - thanks for recognizing him. We are overjoyed that you are so happy, and we look forward to serving you for life - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 03, 2024

Mary is always so awesome ! She is so helpful and she helped me with all my questions! More

by lauraarocci
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Laura! We appreciate your continued trust, and we thank you for your kind words. Mary is one of the best, and her customers are, too! We are thrilled that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 03, 2024

Stayed in the dealership while car was being serviced. Very comfortable area, was able to do some work on my laptop! All the employees were friendly and my service advisor kept me posted on the status of More

by scamp1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
Report | Print
Oct 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's the #MausDifference! We are thrilled that you were so happy with your service, and accommodations, and look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessedday! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 03, 2024

Eddie is amazing and the reason we keep coming back. We really appreciate his hard work More

by tara829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
Report | Print
Oct 06, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ross family! We appreciate your continued trust, and we thank you for your kind words. Eddie does a phenomenal job taking care of our guests - thanks for recognizing him. We are thrilled that you are so happy, and we look forward to serving you for life - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 02, 2024

The staff is very friendly, knowledgeable, and professional. They take the time to explain what they are doing or what needs to be done to my vehicle. More

by Deborah Case
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Deborah! We appreciate your trust, and we thank you for your kind words. All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family! We are thrilled that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 02, 2024

Mauss has been my Nissan dealer for the last 10 years. Good service is always available. More

by rkatzara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
Report | Print
Oct 05, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Robert! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We are overjoyed that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you. Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

October 01, 2024

They provide a comfortable space to wait for your car job to be completed and the service staff are always friendly and attentive. More

by smithamy2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Amy! We appreciate your continued trust, and thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family - that's our #MausDifference! We're thrilled that you are so happy with our service and amenities, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 30, 2024

From the general manager to the sales manager to the salesman, all three of them no idea what they’re doing and how a sale went through then didn’t go through and then they call and they need the car ba More

by jenniedenamen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chase Hite
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
Report | Print
Oct 04, 2024 -

Maus Nissan responded

We feel terrible any time a deal falls through; unfortunately, the ultimate authority on whether a loan will be approved or not, lies with the lender. When a trade is misrepresented as having been paid-off, only for us to discover later that there was a significant balance owed, and we are unable to overcome the adjusted figures with the bank, then the deal falls through, and we need our vehicle back. We do wish you the very best in your search for a new vehicle, even if it's not from us. Thank you for the opportunity, and have a very blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287

September 30, 2024

If it weren’t for John, my car would never be fixed properly. He always make sure that I don’t have to pay more than what I need to pay. Always super nice and super friendly. I’m a customer for life. T More

by kdarrow87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
Report | Print
Oct 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Kristen! We appreciate your continued trust, and we thank you for your kind words. John does a phenomenal job taking care of our guests - thanks for recognizing him. We are thrilled that you are so happy, and we look forward to serving you for life - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 29, 2024

Always very courteous and on time . .. They keep you informed about what's going on and what needs to be done. More

by imotep1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
Report | Print
Oct 04, 2024 -

Maus Nissan responded

Thank you very much, Debra! Here at Maus Nissan, we value you as a customer, and appreciate your feedback! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

1
...
23
24
25
...
343