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Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

January 08, 2020

Everyone was great. Both Colby and Kevin were very helpful. Excited to get my next vehicle from Maus! Will definitely refer my friends and family to Maus! More

by melissaleigh0613
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Colby Matthews
Jan 08, 2020 -

Maus Nissan responded

Congratulations on your new vehicle, Melissa! We appreciate your business, and thank you for your kind review. Colby and Kevin are excellent, thank you for recognizing them. We look forward to serving you again. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 08, 2020

Great service was had on my last visit to MAUS Nissan. It took a while to complete but was worth the wait . The best part was the price.@ More

by Ray
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Jan 08, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us such a wonderful review, Ray! We appreciate you trusting us with your vehicle, and look forward to serving you again, soon. We're glad that it was worth the wait- perfection takes time! Thank you for being part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 08, 2020

Very pleased with the service and a great service advisor took me right in and got out on time she cares about her work very much ! And made sure I was pleased ! More

by Xroads46
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Jan 09, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us a review, Xroads46! We appreciate you trusting us with your vehicle, and thank you for recognizing the hard work Tiffany does for our guests. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 08, 2020

Service department is the best. Love working with John. Everything is prompt and done right. John is the best service manager I have ever worked with! More

by wendykruger
Recommend Dealer
Yes
Employees Worked With
John Thorne
Jan 08, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us such a wonderful review, Wendy! We appreciate you trusting us with your vehicle, and look forward to serving you again, soon. Thank you for recognizing John; he does a truly fantastic job for our guests! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

January 03, 2020

Just leased my new 2019 Nissan Sentra from Maus in New Port Richey. The staff that helped me Sean, Chad, Jason, Carrie, Kevin, Paul, and Alanna did an outstanding job with the entire process. I can't say More

by Mark R.
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maus Jr., Sean Ginley, Kevin Leon, Carrie Poulsen, Jason Rowland, Alanna Lee, Linda Vulcanoff, Chad Wyszynski
Jan 03, 2020 -

Maus Nissan responded

Congratulations on your new vehicle, Mark! We appreciate your business, and your kind review. Our staff is dedicated to providing each guest with a truly exceptional experience, thank you for recognizing them! We look forward to serving you, your friends and family, again soon. Welcome to our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

January 02, 2020

Harasss I will never purchase another vehicle from maus Nissan Harassed with at 7 phone calls to purchase a vehicle on 12/31 As normal it takes approx 3 h More

by harbor1702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Carlton
Jan 02, 2020 -

Maus Nissan responded

Harbor1702, we can see that you are upset, and apologize if you had a bad experience. Please don't confuse our enthusiasm with harassment. Our staff has been very excited about our End of Year Sales Event that allowed us to help save guests thousands of dollars on their new purchases. We didn't want anyone to miss out! We appreciate you trusting our service department with your vehicle, but understand how you feel about the wait. The holidays have brought both an increase in traffic, but also wait times. We would need more information to follow up with you, so if you have more questions or concerns, please don't hesitate to reach out to me directly. Thank you, and have a Happy New Year. - Paul DaRocha, Loyalty Manager, 352-403-4811

January 02, 2020

Amazing job They did an amazing job making us feel at home and they replaced everything we asked for. Thank you Maus Nissan for everything you have done. More

by Mami1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Jan 02, 2020 -

Maus Nissan responded

Thank you for trusting us with the care of your vehicle, Mami1966, and thank you for leaving us such a wonderful review! We strive to provide each guest with a truly exceptional experience- that's the Maus Difference! Thank you for being part of our Maus Nissan Family, and Happy New Year! - Paul DaRocha, Loyalty Mangager

January 02, 2020

Quality oil change I have Maus Care and take advantage of the free oil change and tire rotation. They are always on time taking my vehicle back, and the do a great job. More

by beckyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thorne
Jan 02, 2020 -

Maus Nissan responded

Becky, we appreciate you taking the time to leave us a review. We do apologize if the wait caused you any inconvenience; with the holidays came a sharp increase in traffic, but unfortunately, longer wait times, as well. We look forward to serving you again, soon. Thank you for being part of our Maus Nissan Family, and have a Happy New Year! - Paul DaRocha, Loyalty Manager

January 02, 2020

Great place! Great people! Great service! I brought the car in for service and like always the people were friendly and had great personalities . I test drove a 2020 Maxima it was amazing . Ha More

by robtabone
Recommend Dealer
Yes
Employees Worked With
Jerreld Jenkins, Katrina Atkinson
Jan 02, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us such a wonderful review, Rob! We appreciate you trusting us with the care of your vehicle, and we are glad that you had an enjoyable stay! Thanks for being part of our Maus Nissan Family, and have a Happy New Year! - Paul DaRocha, Loyalty Manager

December 31, 2019

Making new memories Let me start off by saying this dealership works miracles!! They will not let you leave unless you are happy!! I originally came to this dealership wh More

by Chrissyshorter12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, MATT BOYLAN, Alanna Lee, Nick Strebel
Dec 31, 2019 -

Maus Nissan responded

Congratulations on your new vehicle, Chrissy! We appreciate your trust in us, and welcome you back to Our Maus Nissan Family! We are pleased that you had such a wonderful experience- thank you for your review! We look forward to serving you again. Have a blessed day, and Happy New Year! - Paul DaRocha, Loyalty Manager

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