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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

September 29, 2024

John is alway cordial and helpful with any questions that I have. Easy to make appointments. More

by Marthica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Oct 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Marthica! We appreciate your trust, and we thank you for taking the time to leave us a review. John does a fantastic job taking care of our guests - thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you again, so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 28, 2024

I am pleased with the services. No problems. Thank you. Mary is on top of it. More

by richardfinckesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Richard! We appreciate your trust, and we thank you for leaving us a review. Mary is on top of it - thanks for recognizing her! We're thrilled that you are so happy with our service, and we look forward to helping you in the future - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 28, 2024

The service was great and Tiffany was always keeping me updated as well as informed of my rental/ride options while my truck was being worked on More

by jonathan.mpadilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jonathan! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany does an amazing job taking care of our guests - thanks for recognizing her! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 28, 2024

Service is painfully slow. We've been waiting nearly a year for them to repair our rims, which we pilurchased the service with the vehicle. A lot of empty promises. More

by Mozio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson
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Oct 04, 2024 -

Maus Nissan responded

Ms. Mason, we can see that you are upset, and apologize if you've had any delays in getting service. We're having service look in to what happened with your rims, and will reach out shortly. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 27, 2024

Everybody was kind and courteous. Our vehicle was ready when it was promised we are very happy with their service and their people.. More

by mdcarlson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Peterson, Lance Johnson
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Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Carlson family! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 27, 2024

Thank you so much for fixing my car. I appreciate everything that you have done.You have gone way out of your way to accommodate my needs.Thank you More

by palmharbor1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Maria! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 27, 2024

Every one is very kind And friendly also took care of my needs. The end More

by VGRITCHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Vivian! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 27, 2024

My new Service Advisor, James listened to what I had to say. 2 oil changes ago, I purchased a new air filter. It was quite clear the air filter in my Rogue had not been changed since I purchased the vehicl More

by larrybalsitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Watson
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Oct 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Larry! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We will have service management look into the air-filter issue for you, and reach out to you. James is fantastic - thank you for recognizing him! We are pleased that you are so happy, and look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 26, 2024

Tiffany is always great and we appreciate all she does. She is a great asset and glad she's back. More

by Thudson420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Maus Nissan responded

Tiffany is one of Maus Nissan's best, and her customers are, too! Thanks for trusting us with your business, Tracy! Please let us know if there's ever anything we can do for you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 26, 2024

Dependable, affordable, professional and very courteous! Would invite others to visit with trust that they'd be trusted fair and honest More

by rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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Sep 30, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Rich! We appreciate your trust, and we thank you for your kind words and recommendation. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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