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Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

November 26, 2019

Very patient with us and very nice thank you again we love our car. Thank you for everything you have done we will definitely come back soon for another car someday. More

by Dessyjade
Recommend Dealer
Yes
Employees Worked With
Nick Bentley, Ronnie Nemetz
Nov 27, 2019 -

Maus Nissan responded

Congratulations on your new car, Dessyjade! We appreciate the opportunity to earn your business, and thank you for taking the time to leave us such a great review. Welcome to Our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

November 25, 2019

Amazing staff Love you guys and gals, always friendly and happy to help also happy to take care of you so you don’t have to wait. Always work is done in a timely ma More

by Lcarter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, Trevor Gorhan, Katrina Atkinson, Lance Johnson
Nov 25, 2019 -

Maus Nissan responded

Thank you for the amazing review, LCarter! We appreciate your business, and we are grateful to have you as a part of Our Maus Family! Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager

November 25, 2019

Visit Routine service and warranty work completed in a timely manner, complimentary car wash, comgortable editing area, very friendly staff checked to see More

by pacerracers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Nov 26, 2019 -

Maus Nissan responded

Thank you for the great review, Pacerracers! We appreciate you being a part of our Maus Nissan Family! Have a blessed day! - Paul DaRocha, Loyalty Manager

November 25, 2019

It’s was awesome My salesman Nick who sold me my 2012 Silverado was great. Not pushy at all, answered all my questions great and anything he couldn’t answer another g More

by kevin klimczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Schwartz, Nick Strebel
Nov 25, 2019 -

Maus Nissan responded

Congratulations on your new Silverado, and thank you for the great review, Kevin! We appreciate the opportunity to earn your business, especially you taking the time to recognize Nick! Welcome to Our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

November 25, 2019

Pathfinder Experience Maus Nissan is a five star dealership experience. They welcome you at the door and work with you every step in purchasing a new vehicle. I was fortuna More

by brieger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ginley, Kevin Leon, Carrie Poulsen
Nov 25, 2019 -

Maus Nissan responded

Congratulations on the purchase of your brand new Nissan Pathfinder, Mr. Rieger! We appreciate the opportunity to earn your business, and thank you very much for not only the great review, but also for recognizing Carrie! Never hesitate to contact us if there is anything we can do for you. Welcome to Our Maus Nissan Family! Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager

November 25, 2019

Wonderful experience Katrina is very professional and helpful. The service was quick and efficient. I have no complaints with the service department. I always leave a happ More

by dlcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Nov 25, 2019 -

Maus Nissan responded

Thank you for the 5-Stars, DLCasey! Katrina, and all of our staff, are dedicated to serving you with our 'Maus Difference.' We are proud to have you as a part of the Family! Thank you again, and have a blessed day! - Paul DaRocha, Loyalty Manager

November 24, 2019

Bad business practice They allowed me to sign a contract and drive home a new truck for 2 weeks and than told me they could not get a financed and I could no longer keep th More

by tsuch31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Ginley, Kevin Leon, Daniel Utrobin
Nov 25, 2019 -

Maus Nissan responded

TSuch31, we certainly apologize if you had a bad experience with us. We care about serving all of our guests like family, so a manager will be reaching out to you shortly. We never put a vehicle on the road that we do not believe can get financed; however, it is the banks themselves who have final lending approval. In the meantime, if you have any other questions or concerns, please reach out to me directly. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

November 24, 2019

job well done over the top. sean is great a man of his word. I wont even look anywhere else but maus thank you for all your help and my sales pro was matt Boylan h More

by vtl318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Ginley, MATT BOYLAN
Nov 25, 2019 -

Maus Nissan responded

Congratulations on your new vehicle, VTL318! We appreciate your business, and the amazing review- especially for recognizing Sean and Matt! We are so grateful that you are a part of Our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

November 22, 2019

Great experience again Came to this dealership because of the salesman Chad. I have known him for over 20 years and bought multiple cars from him and always been satisfied w More

by chefjoeyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad W. , Sean Ginley
Nov 22, 2019 -

Maus Nissan responded

Congratulations on your new vehicle, chefjoeyb! Thank you for the great reveiw, and for the opportunity to serve you once again! Welcome back to Our Maus Nissan Family! - Paul DaRocha, Loyalty Manager

November 22, 2019

Keeping me informed Was not happy with my service manager. Two missed appointments and then took over 45 minutes to pay my bill and then only after I had to call twice a More

by gkous419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katrina Atkinson
Nov 23, 2019 -

Maus Nissan responded

Gkous419, we apologize if you had anything less than a truly exceptional experience with us. Normally, we follow a well-rehearsed process to serve our guests, but sometimes hiccups do occur. We would need more information to address your specific concerns, so please contact me directly, and I will see what can be done to help you. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

Nov 25, 2019 -

Maus Nissan responded

Gkous419, we apologize if you had anything less than a truly exceptional experience with us. Normally, we follow a well-rehearsed process to serve our guests, but sometimes hiccups do occur. We would need more information to address your specific concerns, so please contact me directly, and I will see what can be done to help you. Thank you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

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