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Maus Nissan
New Port Richey, FL
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,428 reviews
June 06, 2019
Excellent Katrina is always professional and helpful. I put a lot of miles on my Murono and she does a great job of advising me on what needs to be serviced to Katrina is always professional and helpful. I put a lot of miles on my Murono and she does a great job of advising me on what needs to be serviced to keep it running well. More
by Milesguy
Verified CustomerEmployees Worked With
Katrina Atkinson
June 06, 2019
Lance was great Lance was very informative & efficient. Todd, who drove the shuttle car was very personable & courteous & my overall experience was excellent. My ca Lance was very informative & efficient. Todd, who drove the shuttle car was very personable & courteous & my overall experience was excellent. My car is running great now & I couldn’t be happier. More
by Cat B
Employees Worked With
Lance
June 06, 2019
It is always a nice experience The place is always so clean. Everyone is nice and friendly. It is a blessing to have free oil changes for the life of my car. The place is always so clean. Everyone is nice and friendly. It is a blessing to have free oil changes for the life of my car. More
by LAR
Employees Worked With
Drew in Service
June 05, 2019
Worst car buying experience in 30 years Biggest complaint was total lack of adequate communication. But on top of that, I was misled on a number of points, the detailing on handover was poo Biggest complaint was total lack of adequate communication. But on top of that, I was misled on a number of points, the detailing on handover was poor. I asked for a dent to be repaired, and they only knocked out the dent but refused to make good the cracked paint that resulted. On a 2018 prestigious vehicle that’s unacceptable. There were other items which I expected to be addressed using approved Nissan parts, but they outsourced the work using far cheaper alternatives. I have three friends with Nissans, they all love their cars but distrust this dealership More
by Unhappy pathfinder buyer
Employees Worked With
Alex Stoughton , Carrie Poulsen
June 05, 2019
I've had three appointments with service terrible service My car would not start and they did not believe me and I have a $65,000 Armada! 2017. Took to Brandon and they replace the battery and now I'm on the My car would not start and they did not believe me and I have a $65,000 Armada! 2017. Took to Brandon and they replace the battery and now I'm on the way to pick it up. They would drop me off somewhere but would not offer a car to use? More
by Diane
Employees Worked With
CHERYL SARKOZI, MATT BOYLAN
June 05, 2019
Unhappy customer I had to pay for a second key fob for my vehicle even though the contract stated that i was to receive two. I was told only one came in with the car, I had to pay for a second key fob for my vehicle even though the contract stated that i was to receive two. I was told only one came in with the car, and that was all i got. It cost me $200. Very displeased. More
by John k
Employees Worked With
Joe Migliaccio
June 05, 2019
Disorganized and sloppy 2pm oil apt. Done at 5 pm and left oil finger prints all over car just not an over all great experience unhappy experience customer 2pm oil apt. Done at 5 pm and left oil finger prints all over car just not an over all great experience unhappy experience customer More
by Red9876
Employees Worked With
David Maus Jr., Anyela Martinez
June 05, 2019
Outstanding Service Staff Upon my last visit, I met service advisor Katrina. She was beyond amazing. Her professionalism is unparalleled. Not only is she knowledgeable about th Upon my last visit, I met service advisor Katrina. She was beyond amazing. Her professionalism is unparalleled. Not only is she knowledgeable about the each individual product, but she is very knowledgeable about the specials going on. I highly recommend anyone needing to have their car serviced, to take it into see Katrina! More
by Jconaway
Employees Worked With
Katrina
June 05, 2019
Great people, real service So many dealerships only try to get as much as they can out of their customers. Maus Nissan has stepped up their game FOR their customers. Offering lo So many dealerships only try to get as much as they can out of their customers. Maus Nissan has stepped up their game FOR their customers. Offering lots of helpful service with their sales and friendly sales people. Jerreld was helpful in trying to get me the best deal possible on my van, even with my bad credit history. More
by butanywayking
Employees Worked With
Joe Migliaccio, Jerreld Jenkins
June 05, 2019
Oil change and tire repair Excellent service. Lance Johnson was my rep and took time to explain my tire issue. He provided easy explanation of what needed to be done Excellent service. Lance Johnson was my rep and took time to explain my tire issue. He provided easy explanation of what needed to be done More
by Runningmom
Employees Worked With
Lance Johnson
