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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

September 19, 2024

I will only work with Tiffany ~ she is very professional and honest with myself and family. More

by bekahroni00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Olampo family! We appreciate your continued trust, and we thank you for taking the time to leave us this review. Tiffany does a phenomenal job taking care of our guests - thanks for recognizing her! We are thrilled that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 19, 2024

They were very nice and helpful they also worked very hard to find what I wanted I would recommend this car dealer to anybody thank you very much More

by jamesekat29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
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Sep 22, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Altima from us at Maus Nissan, Katrina! Thank you for the opportunity to earn your trust, and thank you for your kind words and recommendation! All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family- that's the #MausDifference! We are overjoyed that you are so happy, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 18, 2024

They are friendly and helped me understand what was covered under my extended warranty and what wasn’t More

by m.weis1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Marissa! We appreciate your continued trust, and look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 17, 2024

Rotate and BALANCE of tires should always be a thing. Misconception through the years of service More

by asammartano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Anthony! We appreciate your trust, and we thank you for taking the time to leave us a review. We apologize if there was any confusion, and are having our Service Management review your visit, and they will reach out to explain what was and what wasn't done, and why. We do look forward to serving you again, so please let us know if there's anything else we can do for you. Thank you for being a part of our Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 17, 2024

Go see James Swanson, he gets you taken care of quickly and courteously. Will definitely come back for my next service. More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Swanson
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Sep 21, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, ST! We appreciate your trust, and we thank you for taking the time to leave us a review. James does an amazing job taking care of our guests- thanks for recognizing him! We are pleased that you are so happy - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 17, 2024

Very simple to schedule service service on-line. Sign-in at Serv Dept smooth & quick. Vehicle was ready in reasonable time along with a wash!! Great job!! More

by pepedbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
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Sep 21, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Albert! We appreciate your trust, and we thank you for taking the time to leave us this review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 17, 2024

Service was great. Naca was a very good and knowledgeable service rep. I will request him in the future More

by stackterri85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
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Sep 21, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Terri! We appreciate your trust, and we thank you for your kind words. Naca does a phenomenal job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

September 17, 2024

Maus Nissan service department has always been very, very good. I’ve had two Nissan vehicles serviced over past 5 years and service advisor were always top notch. As far as sales I will never buy a car from More

by AIRBART1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Maus Nissan responded

With all things being equal, our goal is to never lose your business over price, but even when we can't come to an agreement on a deal, we're so very glad that you find our Service Department so helpful! Please let us know if there's ever anything we can do for you, and we'll be happy to assist you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 17, 2024

Sal was great at his job but hiden fees after quoting someone a price online need to have that stated on the website More

by codblackops1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Maus Nissan responded

First of all - great choice in games: COD Black Ops, all the way! Secondly, Sal does do a phenomenal job taking care of our guests - thanks for recognizing him - which is why we were so surprised that there was any issue with the quote, and pricing. We do apologize if there was any misunderstanding; however, the cost of all services advertised is before shop supplies and taxes. Our staff are trained to communicate that fact, and it is also printed on the signed repair order and on written estimates. If you have any other questions, please don't hesitate to ask, and we'll be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

September 17, 2024

Excellent service. Friendly salesman. Very carrying to assist with helping you achieve a great deal for a vehicle More

by danniles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinto "JR" Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doran Minehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Donahue, Sebastian Richards
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Sep 21, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new GMC from us at Maus Nissan, Daniel! We appreciate the opportunity to earn your trust, and we thank you for taking the time to share your experience. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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