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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

August 23, 2024

Nauss Nissan has a great service department. Sal the manager is awesome! Keep up the great job More

by Gitapita2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Franco family! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does a phenomenal job taking care of our guests - thanks for recognizing him! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 23, 2024

Took longer than expected even with an appointment. However, great communication by James as he gave me updates along the way. More

by quentin.bardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Swanson
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Aug 31, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Quentin! We appreciate your trust, and we thank you for taking the time to leave us a review. James does a phenomenal job taking care of our guests - thanks for recognizing him! We are aware of how long service can take, and apologize if you experienced any inconvenience. We are continuously working on this issue to improve. We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Thank you for your patience, and your loyalty, and thank you for being a part of our Maus Family. Have a blessed day, - Paul DaRocha, Loyalty Manager 727-999-MAUS (6287) x. 1138

August 23, 2024

Great dealership would recommend. Staff is very pleasant to deal with and very friendly to me. More

by Ambeasinger23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Boyland, Antonio Millan
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Aug 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Anne Marie! We appreciate your trust, and we thank you for your recommendation! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 23, 2024

Nick is a very honest and wonderful to work with . . Jason was a very nice and honest young man too . A pleasure to work with More

by lrivera11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
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Aug 31, 2024 -

Maus Nissan responded

Thank you for giving Maus Nissan the opportunity to earn your trust! Nick and Jason both do a phenomenal job taking care of our guests - thanks for recognizing them! We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 22, 2024

I am always treated well at Maus. Tiffany was very accommodating. I like the new way of emailing what needs to be done so I was able to pick and choose what I wanted done. More

by GABEA0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Aug 24, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Gabriel! We appreciate your continued trust, and we thank you for taking the time to leave us this review. Tiffany does a phenomenal job taking care of our guests- thanks for recognizing her! We like the new system, too - it's very easy to use and makes everything much more transparent. We are very pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 22, 2024

Enjoyed working with Arron Hayes. We really are enjoying orur car. If we ever need help again will not hesitate to call you. More

by Hootgibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Hayes
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Aug 24, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Rogue from us at Maus Nissan, Gibson Family! We appreciate your continued trust, and we thank you for kind words. Aaron does a fantastic job taking care of our guests - thanks for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 22, 2024

I been going to Maus for over 20 years an everyone is so kind and helpful More

by Kmeister48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson
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Aug 24, 2024 -

Maus Nissan responded

We love our customers, and we're glad that it shows! Thank you for visiting our Service Department at Maus Nissan, Kelli! We appreciate your continued trust, and we thank you for your kind words. We are overjoyed that you are so happy, and we look forward to serving you for life - so don't hesitate to let us know if there is ever anything we can do for you. Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha

August 22, 2024

John is great listens to all my concerns and questions and looks up all my previous services if needed. More

by GNARLEYSMOM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Aug 24, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Ms. Burke! We appreciate your continued trust, and we thank you for taking the time to leave us a review. John does a phenomenal job taking care our guests - thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 22, 2024

Had extensive work done on my truck. When I picked it up and drove it home it was leaking diesel everywhere. It had to be towed back to have it fixed again. More

by NUCGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Maus Nissan responded

We completely understand where you are coming from, and apologize if you had anything less than a truly exceptional experience with us, Mr. Rogers. We are pleased; however, that our Service Management handled your situation properly, and responded immediately to your concern. They quickly came over to tow your vehicle back to our shop, and dropped off a free rental for you, at the same time. When your vehicle came back, our techs determined the new lines they had installed as part of your valve cover repair were faulty, so we replaced them again, and tested everything to make sure that there were no leaks, and we detailed your engine bay just to make sure there was no diesel odor present. We will always stand behind our work, and if things ever go wrong, we will work to make it right. We look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Thanks for trusting us, and for being a part of our Maus Family. Have a very blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 21, 2024

Staff is always pleasant and accommodating. Nice people to deal with, very informative. User friendly More

by Mike
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anyela Martinez
Report | Print
Aug 24, 2024 -

Maus Nissan responded

Thank you very much, Mike! Here at Maus Nissan we value you as a customer and appreciate your feedback. If there is ever anything we can help you with, please do not hesitate to contact us. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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