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Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

August 13, 2024

Always easy and smooth dealing with Mai’s. Salvatore is a true asset to the company More

by SPYROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Maus Nissan responded

Sal is one of the best, and his customers are, too! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 13, 2024

Worse service I ever got. . Problem wi/passenger side window, I was told my problem. More

by Jportelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milton Young
Aug 17, 2024 -

Maus Nissan responded

Mr. Portelli, we can see that you are upset, and apologize if you've had a bad experience. We will have our service management review what happened, and a representative will reach out shortly to see if there is anything we can do. Please let us know if you have any other questions, and we will be happy to help address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

August 12, 2024

great service, i like my car a lot. will be coming back for more purchases and services More

by funesjam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
Aug 16, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Sentra from us at Maus Nissan, Jam! We appreciate the opportunity to earn your trust, and we thank you for your kind words and your business! All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family. We are thrilled that you are so happy, and we look forward to serving you for years to come, so please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 12, 2024

It was a good experience friendly and very informative as well as some other time More

by CHUCKCHILLOUT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Millan
Aug 16, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Mr. Charles! We appreciate your continued trust, and thank you for taking the time to leave us this review. We're pleased that you are so happy, and look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 10, 2024

Everyone seemed very friendly. From the service center to the salesman who just came over to check on us. More

by DANIELRENNIS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert 5 stars
Aug 11, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Daniel! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing you with a truly exceptional experience- so let us know if there is ever anything we can do for you, and next time, we'll earn that 5th-star! Thanks for being a part of our Maus Family, and have a blesse day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 10, 2024

Their service department is the best! The sales department is very helpful, friendly. We highly recommend them More

by ds535375
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Swanson, Antonio Millan
Aug 11, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new '24 Rogue from us at Maus Nissan, Smith Family! We appreciate your trust, and we thank you for your kind words and recommendation! All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 10, 2024

James was very friendly and knowledgeable. He took the time to make his customers feel like they are extremely important. More

by Sean P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 16, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Sean! We appreciate your continued trust, and we thank you for taking the time to leave us a review. James is fantastic - thanks for recognizing him! Please let us know when you need us again, and we'll be here, ready, and happy to help! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 10, 2024

James is amazing he is always so nice and understanding and looks out for all of his customers to make sure everything is spot on. We really appreciate him More

by w.nordbyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James (service department)
Aug 16, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Wade! We appreciate your continued trust, and we thank you for your kind words. James does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled you are so happy, and look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 10, 2024

They tried everything, to get me back on the road. Thank you Mike. Good job. More

by Perryraymond56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Rinaldi
Aug 16, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Mr. Raymond! We appreciate your continued trust, and we thank you for taking the time to leave us this review. Second time's the charm! Mike does a phenomenal job taking care of our guests - thank you for recognizing him! We care deeply about the service we provide, no next time, we'll strive to earn that 5th-star! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 10, 2024

Dealing is nice , staff is courteous . We are satisfied with the the job. We will recommend other people too. More

by Rajafazalurrehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Tiffany Norori
Aug 16, 2024 -

Maus Nissan responded

Thanks for visiting our service department at Maus Nissan, Raja! We appreciate your trust, and we thank you for your kind words. All our staff are dedicated to providing you with a truly exceptional experience, and treating you like family. Thank you for being a part of our Maus Family, and let us know when you need us again - we'll be here, ready, and happy, to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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