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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

August 08, 2024

i came in to get a recall serviced and Art was my advisor. He was amazing! i don’t like going to dealerships but Art made the process way easier and was very thorough. i definitely felt that my car w More

by haley mcnulty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
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Aug 10, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Haley! We appreciate your continued trust, and we thank you for taking the time to share your experience. Art does a phenomenal job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 08, 2024

Very professional, knowledgeable,and friendly. John Thorne is my advisor and he is the best! More

by edelm99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Aug 10, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Edward! We appreciate your continued trust, and we thank you for your kind words. John Thorne does a fantastic job taking care of our guests- thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x, 1138

August 08, 2024

Hard working, professional and caring. understands the stress when your car less. Appreciated the loaner. More

by Lynnoshea1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota
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Aug 10, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Lynnoshea! We appreciate your trust, and we thank you for your kind words and 5-Stars! We love our customers and we're glad that it show! Please let us know when you need us again, and we'll be ready and happy to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 08, 2024

The repairs were completed and Maus care and my warranty took care of the cost More

by G.GRANT7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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Aug 10, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Grant family! We appreciate your continued trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family. Thank you for being a part of our Maus Family, and please let us know when you need us again, and we'll be happy and ready to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 08, 2024

The dealer ship was nice,clean. The people that i met were very nice..and respectful More

by jlee50220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jaryd Gerhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
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Aug 10, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Frontier from us at Maus Nissan, John! We appreciate the opportunity to earn your trust, and we thank you for your kind words. We're thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

The Maus care plan is a great addition to buying my car here. Everyone was nice. The service took a long time though. I was there for 2 hours for an oil change with an appointment. More

by patvogt61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan Ms. Patricia, and congratulations on your newest vehicle from us! We are so glad that you are enjoying your MausCare and we look forward to serving you for years to come! We are working on the wait-time, though. Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

My service agent was helpful and friendly making the experience easy for me and my schedule. More

by Colleen Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nacu
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Aug 09, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Colleen! We appreciate your trust, and we thank you for your kind words. Naca does a great job taking care of our guests- thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

Easy online service scheduling - Good, prompt, and efficient service - knowledgeable and helpful service representative (Sal Iacono). More

by PKOSHKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Philip! We appreciate your trust, and we thank you for taking the time to leave us this review. Sal does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come, so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

Oil leaked when we got home. Oil looked black and thick after just driving home. No seal was put on even though it’s on the paper that it was complete. After talking with them it More

by tyrell.05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Art
Report | Print
Aug 09, 2024 -

Maus Nissan responded

We sincerely apologize that you had such a bad experience. We will have a manager reach out to you immediately, and make things right - including help clean up any mess, and getting you a refund. We will also be looking into what happened on our end, and make sure that it never happens again. Please let me know personally if you have any other questions, and I will be happy to help address your concerns. Thank you for the feedback, we look forward to fixing this for you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

August 07, 2024

Performed what I wanted done, recommended rear brakes which I had done. Only place, I take my car to be serviced More

by Spatte1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Maus Nissan responded

Thanks for servicing with Maus Nissan, Scott! We appreciate your trust, and thank you for your kind words. We look forward to serving you for years to come- so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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