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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

August 07, 2024

My service agent was helpful and friendly making the experience easy for me and my schedule. More

by Colleen Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nacu
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Aug 09, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Colleen! We appreciate your trust, and we thank you for your kind words. Naca does a great job taking care of our guests- thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

Easy online service scheduling - Good, prompt, and efficient service - knowledgeable and helpful service representative (Sal Iacono). More

by PKOSHKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Philip! We appreciate your trust, and we thank you for taking the time to leave us this review. Sal does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come, so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

Oil leaked when we got home. Oil looked black and thick after just driving home. No seal was put on even though it’s on the paper that it was complete. After talking with them it More

by tyrell.05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Art
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Aug 09, 2024 -

Maus Nissan responded

We sincerely apologize that you had such a bad experience. We will have a manager reach out to you immediately, and make things right - including help clean up any mess, and getting you a refund. We will also be looking into what happened on our end, and make sure that it never happens again. Please let me know personally if you have any other questions, and I will be happy to help address your concerns. Thank you for the feedback, we look forward to fixing this for you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

August 07, 2024

Performed what I wanted done, recommended rear brakes which I had done. Only place, I take my car to be serviced More

by Spatte1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Maus Nissan responded

Thanks for servicing with Maus Nissan, Scott! We appreciate your trust, and thank you for your kind words. We look forward to serving you for years to come- so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

Mat went out of his way to help me pick the wright car for us and guide me through the whole process every body was so nice and helpful More

by HOMEMAN1
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Boylan , Antonio Millan
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Aug 10, 2024 -

Maus Nissan responded

Congratulations on the purchase of your newest vehicle from us at Maus Nissan, Mr. Pritchard ! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Matt does a phenomenal job taking care of our guests- thanks for recognizing him! We are overjoyed that you are all so happy, and we look forward to serving your family for years to come - so let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

I hate car shopping. We had the best car buying experience, no high pressure sales, I got the vehicle I wanted at a great price. I've been telling all my friends and cli More

by Gerichilders80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Hite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron in sales, Antonio Millan
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Aug 10, 2024 -

Maus Nissan responded

Congratulations on the purchase of your latest vehicle from us at Maus Nissan, Geri! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendations! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manger, 727-999-MAUS (6287) x. 1138

August 07, 2024

Finance and sales manager were great to work with. Finance manager was able to get me a warranty that fit my needs perfect More

by FSEENEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Nissan Frontier from us at Maus Nissan, Frank! We appreciate your continued trust, and we thank you for taking the time to leave us this review. Jaryd does a phenomenal helping our guests protect their latest investment with the right tailored coverage! All our staff are dedicated to providing our guests with a truly exceptional experience, and treating you like family! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

Were polite l Knowledgeable I got what I wanted at the price I wanted without a lot of haggle. Xavier checked up on me 2 weeks after purchase. He was great salesperson. I would hire him if I had a busines More

by withspoondelores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2024 -

Maus Nissan responded

Congratulations Dolores, on the purchase of your brand new 2024 Nissan Altima from us at Maus Nissan! We appreciate the opportunity to earn your trust, and we thank you for your kind words and recommendation! Xavier does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled that you are so happy and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

It’s a good dealership to go to with a great staff and an even better selection of new and used vehicles. More

by jacobmockler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Nissan Kicks from us at Maus Nissan, Jacob! We appreciate your continued trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing you with a truly exceptional experience - that's the #MausDifference! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 07, 2024

Ben and Jason were amazing! They made my dream come true! They did everything to make sure I left with the car I wanted. More

by Btara43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Thomas , Antonio Millan
Report | Print
Aug 10, 2024 -

Maus Nissan responded

Congratulations Tara, on the purchase of your brand new 2024 Nissan Altima from us at Maus Nissan! We appreciate the opportunity to earn your trust, and we thank you for your kind words and 5-Stars! Ben and Jason are phenomenal, thank you for recognizing them! We are thrilled that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x.1138

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