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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

July 31, 2024

I was told that I had a bumber to bumper warranty, but then. When I find out that things are wrong with the vehicle only after the first oil change. I’m very pissed off. I should’ve went somewhere else. M More

by deemalvin65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hawkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Maus Nissan responded

Ms. Tucker, we can see that you are upset, and apologize if you've had a frustrating experience. We are having service look up the details of your visit, and their representative will reach out to you shortly. Generally speaking, brand new vehicles come with a full manufacturer's warranty, and pre-owned vehicles are sold with the balance of that warranty, with respect to time and miles, from the original 'in service date.' I'm not sure which vehicle you are referring to, but we will look it up and try to help. If you have any other questions, please contact me directly, and I will be happy to address your concerns. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

July 31, 2024

Mike sold my husband and I our vehicles Sunday evening. Came in on his day off, spend the entire day with us, and allowed us to have a peace of mind that come the school year, we would be driving safer veh More

by chelseaGillman
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe or name was noony ?
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Nov 09, 2024 -

Maus Nissan responded

Congratulations on the purchase of not just one, but two new vehicles from us at Maus Nissan, Gillman Family! We appreciate your continued trust, and thank you for taking the time to share about your experiences with us. Mike does a phenomenal job taking care of our guests, thanks for recognizing hi m! We are overjoyed that you are so happy, and we look forward to serving your family for years to come - so please let us know if there is ever anything we could do for you. Thank you for being such an important part of our Maus Family, and God bless! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

July 27, 2024

I paid a lot more than my spouse at a different dealership. Plus, the sales did not even want to lower the cost at all More

by rlw101394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Aguayo
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Jul 31, 2024 -

Maus Nissan responded

We can see that you are frustrated, and apologize if you've had a bad experience. We need more information to be able to look into this for and reach back out to you, so please contact us as soon as possible, and we'll be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

July 12, 2024

Always professional and ready to help anyway they can. Every employee is great there, I am on my second car purchase there so far. More

by RICANMUNECA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thorne
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Jul 15, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan! We appreciate your continued trust, and we thank you for your kind words and 5-Stars! Please let us know if there is ever anything we can do for you! Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

July 11, 2024

John is a awesome service provider. I have been dealing with John for about 5 years and his knowledge and service is awesome. More

by postsriceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Jul 11, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Darren! We appreciate your continued trust, and we thank you for your kind words. John is amazing, and we're so glad he's on our team - thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

July 10, 2024

Love working Mary. She goes out if her way to get things done. Dealership is clean and efficient. More

by LeeH133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2024 -

Maus Nissan responded

At Maus Nissan, we love our customers, and glad that it shows, Lee! Mary is fantastic - thanks for recognizing her! Please let us know when you need us again, and we'll be here, ready, and happy to help! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

July 06, 2024

Excellent care, no rushing or pushing for sale. They help you look for a vehicle that fits your preference and liking and work at your speed and try to find the best price for you. Outstanding and More

by Xerxes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
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Jul 10, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from us at Maus Nissan, Xerxes! We appreciate the opportunity to earn your trust, and we thank you for your kind words. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

July 06, 2024

Every time I have my car serviced there, I'm treated great! Very attentive staff, & they do the job right! More

by YANCYSTCOMICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Maus Nissan responded

We love our customers, and are glad that it shows! Thanks for trusting Maus Nissan for all your automotive needs, YANCYSTCOMICS, and please let us know when you need us again! Until next time, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

July 06, 2024

Great Great job Great job Job congratulations on the job with the job and the job More

by DONVENTRESCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson, John Thorne, Eddie Aguayo, Anyela Martinez, Michael Hassett
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Jul 10, 2024 -

Maus Nissan responded

Thanks for visiting our service department at Maus Nissan, Donventresca! We appreciate your trust, and thank you for the 5-Stars! Please let us know when you need help with another job, and we'll be here, ready to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

July 04, 2024

I feel that John really takes care of us and I have total confidence in him and the service. More

by dimitri_hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
Report | Print
Jul 05, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Dimitri! We appreciate your continued trust, and we thank you for your kind words and 5-Stars! John does an amazing job taking care of our guests - thanks for recognizing him! We are pleased that you are so happy, and we look forward to serving you for years to come - so let us know if there is anything you need. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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