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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

June 21, 2024

We have been customers for many years and always have a great experience with the personal. More

by FAILGHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Jun 30, 2024 -

Maus Nissan responded

Thanks for visiting our service department at Maus Nissan! We appreciate your continued trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience - that's our #MausDifference! We are overjoyed that you are so happy, and we look forward to serving you for years to come! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 20, 2024

Maus Nissan always does a fantastic job taking care of our family's vehicles. The service is all-around excellent! More

by paul.darochajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doran Minehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anacario 'Naca' Rivera, Linda Vulcanoff, Lance Johnson, John Thorne, Eddie Aguayo, Brian Donahue
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Jun 29, 2024 -

Maus Nissan responded

We love our customers, and are glad that it shows! We look forward to serving you for years to come, so let us know if there is anything you need. Have a blessed day! - Maus Nissan Management Team, 727-999-MAUS (6287)

June 20, 2024

They get your hopes up for a car, then they deny you. I wouldn't recommend anyone to go there. The Salesman never return your calls. More

by ChristineFoshay62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul DaRocha
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

Maus Nissan responded

Ms. Christine, we can see that you are disappointed, and so are we. As the old saying goes: 'We probably want to sell you a vehicle, more than you want to buy one.' So, when, for whatever reason, we are not able to secure financing, then we at least know we did everything we could to help. If anything changes on your end, please let us know, as that might help us get you closer to what you wanted to accomplish. And if you have any other questions, we will be happy to help address your concerns. Thank you for the opportunity, and have a very blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 20, 2024

The entire sales team worked very hard to get me a fantastic car and deal. Thanks! More

by lyndawoodring
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Dodge, Antonio Millan
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Jun 29, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Sentra from us at Maus Nissan, Lynda! We appreciate your trust, and we thank you for your kind words and 5-Stars! All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family! We are overjoyed that you are so happy, and look forward to serving you for years to come. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 20, 2024

Nick & Dennis took very good care of me. I would recommend them highly to friends & Family! More

by bdbsmith54
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Chabator
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Jun 29, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Rogue from us at Maus Nissan, Bruce! We appreciate the opportunity to earn your trust, and we thank you for your 5-stars and recommendation! Nick and Dennis are fantastic - thanks for recognizing them! We look forward to serving you for years to come, so let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 20, 2024

Sal in the service department communicates well. Always calls back in a timely manner with regard to the information that I needed. More

by Rbishop29210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anyela Martinez
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Jun 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does an amazing job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 20, 2024

James was Excellent! He adressed all of my concerns and spoke to me regarding all of my options. Thank you, James! More

by jcrofootwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Rose! We appreciate your trust, and we thank you for taking the time to leave us a review. James does an amazing job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 20, 2024

This place is always done a great job on my van make sure it's running great before they giving it back to me thank you guys for doing a great job More

by loganwsmith737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
Report | Print
Jun 29, 2024 -

Maus Nissan responded

We love our customers and are glad that it shows, Logan! We're overjoyed that you are so happy, and look forward to serving you, so please let us know when you need us again! Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 20, 2024

The tire pressure light was on and they found a nail in the tire. We brought the car home and on the way the indicator light for the tire pressure came on again. Also, I do not appreciate the dealership More

by RICKGOFFPOOLSINC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2024 -

Maus Nissan responded

We can see that you are upset, and apologize if you've had a bad experience. If your tire pressure light came on, it could be a different issue, not related to the nail, but we wouldn't know for sure until we were able to double check it ourselves. Please bring it in at your earliest convenience, and we'll be happy to take a look for you. We completely understand your concern about the processing fee for credit payments; however, please note, that there are no fees for cash or debit purchases. If you have any other questions or concerns, let us know, and we'll be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Jun 29, 2024 -

RICKGOFFPOOLSINC responded

Thank you for responding, however, we have purchased five cars from you and even though we are looking for another, we will be going to another Nissan dealership that values loyal customers.

June 19, 2024

Our service advisor, Naca, was courteous, kind and extremely helpful! Everyone was fantastic. Would definitely recommend Maus Nissan. More

by Teasag0701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
‘Naca’
Report | Print
Jun 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for taking the time to leave us a review. Naca does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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