Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
Contact Dealership
View Awards

3939 US Highway 19

New Port Richey, FL

34652

Directions

By Type

Showing 3,423 reviews

June 04, 2024

Great and fast service and Mary is so so friendly and goes over and beyond to make you feel welcome More

by HPSUE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Sue! We appreciate your trust, and we thank you for taking the time to leave us a review. Mary does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 04, 2024

The staff are friendly, they make you feel conferrable and answer most questions you have. As for John, he understands my needs and works with me on best ways to get all my extra car needs. More

by LEOPOLDO.SANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thorne
Report | Print
Jun 08, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Santiago! We appreciate your trust, and we thank you for taking the time to leave us a review. John does an amazing job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 04, 2024

Excellent service…never a long wait and they don’t try to upsell you xtra service. More

by LIF012949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguayo
Report | Print
Jun 07, 2024 -

Maus Nissan responded

We love our customers and glad that it shows! Let us know when you need us again! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 04, 2024

Always the best service here! I love dropping my car off and it’s cleaner than when I brought it in. Mauscare is the best! More

by Sderion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Hite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Maus Nissan responded

Thanks for the kind words, and trusting us with your service needs, Sderion! Maus Nissan is here for you down the road when you need us again! Until then, have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 04, 2024

I have always had great experiences with Maus Nissan. This time was no different. They looked at my vehicle and told me what was due and needed attention. Always a great experience!! More

by STOMPSCATCH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
Report | Print
Jun 08, 2024 -

Maus Nissan responded

Thank you very much for your kind words and continued trust. Here at Maus Nissan we value you as a customer and appreciate your feedback. Please let us know if there is ever anything we can do for you. Until next time, have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287), x. 1138

June 03, 2024

I had a great experience with the service of my vehicle. A big thanks goes out to the service department. More

by jnunn1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Report | Print
Jun 07, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Mr. Nunn! We appreciate your trust, and we thank you for taking the time to leave us this review. We love our customers, and glad that it shows! Please let us know if there is ever anything you need, and we'll be happy to help. Thanks for being part of our Maus Family, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 02, 2024

After 5 times to fix the problem it is better. I will be in this week for the 6th time to have it checked again. More

by HDMAN2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
Report | Print
Jun 05, 2024 -

Maus Nissan responded

We can see that you are upset, and apologize for your frustrations. We are having Service review your history, to see what is wrong, and why it would take multiple attempts to fix. Hopefully, we can get you a satisfactory explanation, or a way to help you. If you have any other questions, please contact me directly, and I will be happy to help. Thank you for bringing this to our attention, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 02, 2024

I just don’t get how a schedule appointment is estimated two hours for a first time oil change More

by SONNY_BIGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know any of these people
Report | Print
Jun 05, 2024 -

Maus Nissan responded

Sonny, we can see that you are disappointed with the wait time, and for that, we apologize. We will have service review your visit, to see what happened, and reach out with a better explanation, or a way to help make it up to you. Please let me know directly if you have any other questions, and I will be happy to help address your concerns. Thank you for your feedback, and have a very blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 02, 2024

Excellent service every time I visit. Employees are always attentive all the time. Best dealer. More

by theprincessbotiqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson, John Thorne, Eddie Aguayo, Anyela Martinez, Michael Hassett
Report | Print
Jun 07, 2024 -

Maus Nissan responded

We love our customers, and glad that it shows! Please let us know when you need us again, and we'll be here ready to help! Until then, have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 02, 2024

It was a very easy process. They made it so easy to buy my car More

by cecilharvey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brooker, Tom Dodge
Report | Print
Jun 07, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from us at Maus Nissan, Cecil! We appreciate your trust, and we thank you for your kind words. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

1
...
60
61
62
...
343