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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

June 02, 2024

Please do NOT send anymore surveys. I did 3-4 surveys. Enough is enough. Your service was excellent, but i will reduce the rating, if you continue to ask me to do surveys. More

by deedeeandsteve8720
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
Report | Print
Jun 07, 2024 -

Maus Nissan responded

Thank you for your feedback, and we understand! We'll look into limiting the follow up per your request. Let us know if there is anything else you need, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 02, 2024

Best experience at a dealership. They went above and beyond. Made feel welcomed. Matt Boylan hands down treated me with respect and made my experience truly fantastic. Can’t wait to More

by Coryjharris29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Brooker, Antonio Millan
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Jun 07, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from us at Maus Nissan, Cory! We appreciate the opportunity to earn your trust, and we thank you for your recommendation. Matt and Antonio both do a phenomenal job taking care of our guests- thanks for recognizing them. We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 01, 2024

I was made to feel stupid a couple of times. Also, every time I come there for my free oil change, something else is found to be wrong. Sometimes that's good and sometimes it's annoying. More

by DMTIPTON625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Aguayo
Report | Print
Jun 05, 2024 -

Maus Nissan responded

We sincerely apologize if you had a bad experience. We care deeply about the service we provide our guests, and will have a Service Manager reach out immediately - we just need to get a little more contact information to be able to call you. Please get in touch with me, and I will be happy to help get all of your concerns addressed. In general, we do ask our advisors to go over the results of our multi-point inspections, but to only make recommendations based on time/miles/observed condition, as per the manufacturer's guidelines, so no one should ever make you feel anything other than part of our Family. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

June 01, 2024

Staff was friendly and knowledgeable. Tiffany, my coordinator, explained what services were due and what would be due in the future. Everyone was very efficient. More

by billandwendyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, coordinator.
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Jun 05, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Bill and Wendy! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 01, 2024

We purchased a car from Maus Nissan that came with Maus care- receive great treatment and my service person thoroughly explains everything in laymen’s terms which I love. More

by Jbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
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Jun 07, 2024 -

Maus Nissan responded

Thank you for choosing Maus Nissan, Jbay! We appreciate your continued trust, and thank you for taking the time to leave us a review. For Sales or Service - please just let us know if there is ever anything we can do for you, and we'll be happy to help! Until next time, have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

June 01, 2024

Everyone at Maus Nissan are always very courteous and helpful. John has worked on my cars for several years and as always upfront and honest with me. Wouldn't go anywhere else. More

by LynnJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Jun 07, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Lynn! We appreciate your continued trust, and we thank you for taking the time to leave us this review. John does a phenomenal job taking care of our guests - thank you for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 31, 2024

Very professional always find the for a best deal both ways Best of the best Puerto Rico en la casa More

by Jesus m vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brooker, Antonio Millan
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Jun 02, 2024 -

Maus Nissan responded

Congratulations on the purchase of your newest vehicle from us at Maus Nissan, Jesus! We love helping our customers, and are glad that it shows! Please let us know if there is anything you need, and until we see you next time, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 31, 2024

Only been once so not a lot to base anything on. We’ll see how the next visit goes. More

by Gstodghill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, Eddie Aguayo
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Jun 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department. We value you as a customer and appreciate your feedback. It looks like we missed the mark during this visit, so please let us know if there is anything we can do, and we'll be happy to address your concerns. Have a blessed day. Sincerely, Maus Nissan

May 31, 2024

they know their vehicles I have dealt with mary for years and continue to use their services More

by Jeffhochstadt@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Maus Nissan responded

Thanks for the kind words and 5-stars, Jeff! Mary does a fantastic job for our guests- thanks for recognizing her! We are pleased that you are so happy, and look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 31, 2024

Every time I take my vehicle to get it service the staff is very friendly. Specially my Service Advisor Sal. Very helpful and informative. Explains everything. Always keeps me up to date on the work being d More

by Gitapita2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan Mr. Franco! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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