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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

May 29, 2024

John Thorne is a great Service Manager, very detailed and informative. Overall, service was fantastic. More

by FOGUSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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May 30, 2024 -

Maus Nissan responded

We love our customers and are glad that it shows, Maria! We appreciate your trust, and thank you for your kind words. John does a phenomenal job taking care of our guests - thanks for recognizing him! We're overjoyed that you are so happy, and look forward to serving you for years to come - so please let us know if there is ever anything you need! Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 29, 2024

Our seller Nick was a very helpful. .they are a nice team working .was a pleasure to comeback to the Nissan family More

by jim091
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Murano from us at Maus Nissan, Baldacci Family! We appreciate the opportunity to earn your trust, and thank you for your kind words. Nick does an amazing job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 29, 2024

Absolutely ZERO pressure to make a decision and im comfortable with the deal I got. More

by ssfd8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new 2024 Sentra from us at Maus Nissan, Sonoski family! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Michael, Jaryd, and Drew, all do a phenomenal job taking care of our guests- thanks for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 29, 2024

They arefeindly and are out to sell you a car ththey won't lose my buyf More

by ajhuns13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaryd Gerhart
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hawkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Paoli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brooker, Tom Dodge, Antonio Millan
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May 31, 2024 -

Maus Nissan responded

Aaron, we appreciate you giving us the opportunity to earn your business. We have tried to reach out to see if there was anything we could do to turn around your experience, but have not been able to make contact. If you would like to discuss the options we have, or if you have any other questions or concerns, please do not hesitate to give us a call, and we'll be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

May 28, 2024

Maus is the best car dealership I have ever delt with. When I Googled most reliable car, the TLX was rated #1. I purchased my car in Tampa, but it is serviced at Maus, New Port Richey. My TLX has been run More

by johnnyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Maus Nissan responded

We are overjoyed that you are so happy, Johnny! We appreciate your continued trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience- and treating you like family - that's the #MausDifference! We look forward to serving you for years to come- so please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 28, 2024

They got my tire patched up quickly and I was out of there in a flash! More

by SunCoastKeith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
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May 29, 2024 -

Maus Nissan responded

Thanks for the 5 star-review, Keith! Glad we were able to get you back on the road- fast and safe! We look forward to serving you for years to come - so let us know if there is ever anything you need. Thanks for being part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 28, 2024

Helpful but took up a lot of time with an appointment. Also warranty was sold with promises that weren’t met More

by jonathan.cunniff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton the V
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May 30, 2024 -

Maus Nissan responded

We appreciate the opportunity to earn your trust, and we thank you for the 5-stars; however, we can see that you are disappointed with some items, and we would like to get these cleared up for you. We will reach out to help address your questions. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 28, 2024

I don’t think I’ve ever been to a nicer dealership. Koebe was very patient and accommodating to my family and I with getting us a new vehicle and helped tremendously with what we wanted from the vehicl More

by Merrideth LeMay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Koebe Dicecco
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May 30, 2024 -

Maus Nissan responded

Congratulations on the purchase of your latest vehicle from us at Maus Nissan, Merrideth! We appreciate the opportunity to earn your trust, and we thank you for your kind words. Koebe does an amazing job taking care of our guests - thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving your whole family, for years to come - so let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 28, 2024

Milton answered all my questions and was professional he told me all required for my truck More

by EMESTRE5764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
Report | Print
May 30, 2024 -

Maus Nissan responded

Thanks for trusting us with your business! Milton is one of our best, and his customers are, too! Let us know the next time you need us, and we'll be here, ready and happy to help! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 28, 2024

Found vehicle settings changed after service was complete . Don’t know how it happened but was frustrated to find the vehicle auto lock was turned off and noticed days later that car was not locking as I wal More

by larry.chandler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
Report | Print
May 29, 2024 -

Maus Nissan responded

Here at Maus Nissan, we value you as a customer, and appreciate your feedback. We are referring this to our Service team to look into what might explain what had happened. In the meantime, please accept our apologies for the confusion, and please contact us directly if you have any other questions, or need further assistance. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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