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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

May 27, 2024

we went into maus on june 26, in the afternoon, after wheeling and dealing Richard came in and got very angry because we would not deal it was over the price , i got up to leave he walks to the door afte More

by lkasprack4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Jackson
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May 29, 2024 -

Maus Nissan responded

We apologize if you had such a bad experience. We take this seriously, and are looking into the matter. Thank you for bringing this to our attention, and have a blessed day. - Sincerely, Maus Nissan Management

May 27, 2024

We have purchased several vehicles here and always use Maus Nissan for our service needs. Both sales and service is always pleasant and helpful More

by VCF101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darmin Topalovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, VCF101! We appreciate your continued trust, and we thank you for taking the time to leave us a review. All our staff, from sales to service, are dedicated to provide each guest with a truly exceptional experience - that's the #MausDifference! We are overjoyed that you are so happy, and look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Until next time, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 25, 2024

Very impressed with their community I work and fundraising Chris was very attentive to me. He went above and beyond to print out a helpful reference guide and mailed it to me and then followed up More

by delmonicoa
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

Maus Nissan responded

Congratulation on the purchase of your new Titan from us at Maus Nissan, Anneliese! We appreciate your trust, and we thank you for your kind words and 5-Stars! Cristian 'Baja' Sanchez does a phenomenal job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 25, 2024

The service team was superior. The went above and beyond my expectations. They listened to my issue, found the problem and fixed it. Great teamwork and fantastic customer service. More

by Margie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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May 28, 2024 -

Maus Nissan responded

We love our customers, Margie, and glad that it shows! Please let us know when you need us again, and we'll be here, ready, and happy to help! Thanks for being part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 25, 2024

I made a great deal on a new car, and the service department is great. More

by jeff.terrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguayo
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May 28, 2024 -

Maus Nissan responded

Congratulations on your new vehicle, and thank you for visiting our service department, at Maus Nissan, Jeff! We appreciate your continued trust, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 25, 2024

Best dealership I have ever worked with. Very professional and courteous. Mary is so easy to work with and makes sure your service is done to your satisfaction. More

by Trager44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Vulcanoff, Antonio Millan
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May 28, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Trager! We appreciate your trust, and we thank you for taking the time to leave us a review. Mary does an amazing job taking care of our guests- thanks for recognizing her! We are overjoyed that you are so happy, and we look forward to serving you for years to come, so let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 25, 2024

Excellent knowledge and customer service by Milton Young. Always a pleasant experience at Maus Nissan More

by sarahspaeth25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Young
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May 27, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Sarah! We appreciate your trust, and we thank you for taking the time to leave us a review. Milton does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 25, 2024

Courteous,kind, willing to help me look for options for me helping me understand what needed to be done and great service from my service attendant More

by irissantander1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
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May 28, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, ! We appreciate your trust, and we thank you for taking the time to leave us a review. Naca does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 23, 2024

They are very helpful and efficient and always making sure everything is done and safe. More

by Jerrymeurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hassett
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May 24, 2024 -

Maus Nissan responded

Thanks for the 5-stars, Jerry! Glad we were able to get you back on the road all squared away! Until next time - have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 23, 2024

The Service Department is awesome! ! They keep me informed, treat their customers so great, are courteous and professional. More

by WENDY L INGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Maus Nissan responded

Thanks for acknowledging the fact that we care because we do, Wendy! We appreciate your business and loyalty! We look forward to serving you for years to come - so please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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