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Maus Nissan
New Port Richey, FL
3,424 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Positive
Actions
Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,424 reviews
May 21, 2024
Very fast , efficient and professional. I was met by my service advisor right away and he was very polite and friendly. The technician was also very friendly and professional. I watched him I was met by my service advisor right away and he was very polite and friendly. The technician was also very friendly and professional. I watched him as he replaced my headlamps in less time than it took to do an oil change. More
by HARLEYMAN116
Verified CustomerEmployees Worked With
May 21, 2024
Ryan was great and I highly recommend him. Car Service was super disappointing. I made an appointment for 8:15 am. All I needed was a tire rotation and oil change. Nothing out of the ordinary. Car Service was super disappointing. I made an appointment for 8:15 am. All I needed was a tire rotation and oil change. Nothing out of the ordinary. I was offered a car wash as well. Issue #1- I didn’t receive notice that my car was ready until almost 2:00 pm. Issue #2- my car somehow was actually dirtier than when I brought it in. Issue #3- my wiper fluid was not filled (I had it upon arriving) so I couldn’t clean my now dirty windshield. I actually had to put a half gallon of fluid in when I arrived home. Could I have gone back in to address this? Yes. But upon waiting HOURS to get my car back and having prior engagements to get to, this wasn’t an option. I live within 10-15 mins from this facility. Do I contemplate driving over 40 mins to go to the Tampa location in hopes to receive better service? Yes. The world revolves around customer service. I don’t feel the need to put a google review at this time, but I do expect you to do better. More
by Szurbrugg
Employees Worked With
Ryan Walters
May 21, 2024
Was a bit of a pain to try and get a good deal but it all worked out in the end. They are very good and friendly, very informative of everything. worked out in the end. They are very good and friendly, very informative of everything. More
by rvannort310264
May 20, 2024
The people who represent Maus MAKE the dealership. Drew is remarkable. John Thorne is the best and most knowledgeable person I have ever had the privilege of working with. Drew is remarkable. John Thorne is the best and most knowledgeable person I have ever had the privilege of working with. More
by cnison29
May 20, 2024
Very attentive and professional service is what i received. Would recommend Maus to my neighbors and friends. received. Would recommend Maus to my neighbors and friends. More
by Jackgala56
May 19, 2024
Super easy getting warranty work done on my truck. They picked it up and then picked me up when I was done working and drove me back to the dealership! They picked it up and then picked me up when I was done working and drove me back to the dealership! More
by Mike
Employees Worked With
Courtesy car driver was great!, Anyela Martinez
May 19, 2024
My salesman was not only knowledgeable about my vehicle he was pleasant to talk too he was pleasant to talk too More
by bobhreeves
May 18, 2024
The representative that helped me name . Milton was very helpful and friendly. He exceeded my expectations this time. I left feeling pleased Milton was very helpful and friendly. He exceeded my expectations this time. I left feeling pleased More
by TWINSNUCKLE
Employees Worked With
MILTON V.
