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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,423 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,423 reviews

May 18, 2024

I made an appointment for service for only one problem,but they took care about everything my car needed More

by OREGON1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton
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May 23, 2024 -

Maus Nissan responded

Thanks for visiting our Service Department at Maus Nissan, Oregon1955! We appreciate your trust, and thank you for taking the time to leave us this review. We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 18, 2024

Very helpful,very freindly, I had a ride home while my car was being worked on. More

by dawnmarie1kane
Workmanship
Recommend Dealer
Yes
Employees Worked With
Milton 5
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May 23, 2024 -

Maus Nissan responded

At Maus Nissan, we love helping our customers, Dawn! Thanks for the kind words, and for trusting us with your service needs! We look forward to serving you for years to come - so please let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 18, 2024

The place is very clean and they are very helpful friendly they have a lot of cars More

by bva810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy
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May 23, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, bva810! We appreciate your trust, and we thank you for taking the time to leave us this review. We look forward to serving you again, for years to come - so please let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 18, 2024

Very nice experience with Maus Nissan. Ben was the perfect salesman for me. Service Department looks capable of most anything. More

by capt.hajash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new Frontier from us at Maus Nissan, Capt. Hajash! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us a review. Ben does an amazing job taking care of our guests- thanks for recognizing him - and you will NOT be disappointed with our Service! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 17, 2024

Excellent communication. Very efficient and polite. Works extremely well with warranty companies. James provides exceptional service. More

by triciaatthebeach@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in Service
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May 19, 2024 -

Maus Nissan responded

Thanks for your trust and the review, Tricia! James does a great job, and we are happy he was able to make your visit worthy of 5 Stars! Until next time, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 17, 2024

We have never had a problem with service there but this time I waited 20 minutes to be greeted by anyone and then the service person had no idea what I was there for( oil change w/appt. and early by 5 minu More

by Jim Lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James did his best- but he didn’t have backup
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May 19, 2024 -

Maus Nissan responded

Mr. Lovell, thank you for your loyalty and your trust. We do apologize for the technical difficulties, and for the extended wait. We are having management look into being better prepared in the event we lose power again. Please let us know if you have any other questions, we look forward to your return, and we thank you for your feedback. Have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 17, 2024

Everyone from start to finish was professional and efficient. Very happy overall with the Maus team. More

by tbarekat1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024 -

Maus Nissan responded

Congratulations on purchase of your brand new 2024 Frontier from us at Maus Nissan, Tony! We appreciate your trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing you, and each guest, with a truly exceptional experience - that's the #MausDifference! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 16, 2024

ALWAYS EASY CHECK IN AND CHECK OUT TEAM VERY POLITE AND CURTIOUS. HAVE NO ISSUES. More

by JMS060331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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May 17, 2024 -

Maus Nissan responded

Jms060331, thanks for your praise and kind comments about our team and we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2024

Their faith based approach appeals to me the most because I have a faith-based business, but the quality and consistency of the customer care is off the charts More

by masakiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton the V, Linda Vulcanoff
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May 17, 2024 -

Maus Nissan responded

Hi Masakiah, thank you for taking the time to leave a review for us at Maus Nissan. We're happy we could meet your expectations! Anything you need automotive wise we are ready to assist! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 16, 2024

The service is great and my service advisor is top notch. Everyone I talk to are very kind. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Maus Nissan responded

Ray, we are glad we could help! Thank you for your kind review; we are happy to pass along your comments to the team here at Maus Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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