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Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

May 17, 2024

Everyone from start to finish was professional and efficient. Very happy overall with the Maus team. More

by tbarekat1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Maus Nissan responded

Congratulations on purchase of your brand new 2024 Frontier from us at Maus Nissan, Tony! We appreciate your trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing you, and each guest, with a truly exceptional experience - that's the #MausDifference! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 16, 2024

ALWAYS EASY CHECK IN AND CHECK OUT TEAM VERY POLITE AND CURTIOUS. HAVE NO ISSUES. More

by JMS060331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 17, 2024 -

Maus Nissan responded

Jms060331, thanks for your praise and kind comments about our team and we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2024

Their faith based approach appeals to me the most because I have a faith-based business, but the quality and consistency of the customer care is off the charts More

by masakiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton the V, Linda Vulcanoff
May 17, 2024 -

Maus Nissan responded

Hi Masakiah, thank you for taking the time to leave a review for us at Maus Nissan. We're happy we could meet your expectations! Anything you need automotive wise we are ready to assist! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 16, 2024

The service is great and my service advisor is top notch. Everyone I talk to are very kind. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Maus Nissan responded

Ray, we are glad we could help! Thank you for your kind review; we are happy to pass along your comments to the team here at Maus Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 16, 2024

Ryan is a very good service tech. He is there when I need him. He will get me in when I have problems. He keeps me updated on what's happening to my car while I'm there and also how m More

by CJDANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
May 17, 2024 -

Maus Nissan responded

Hi Cjdancy, thank you so much for your positive comments about Maus Nissan! Thanks again for the recommendation, and have an amazing day!

May 16, 2024

I have been very happy with the service I received over the last 5 years and 2 trucks later. More

by RTHUNDERBIRD61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Maus Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 16, 2024

Great dealership with great people who go out of their way to make sure your happy and see to all your needs More

by Paulcecesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Maus Nissan responded

Paulcecesr, thank you so much for the positive review and thank you for sharing your positive experience! We look forward to your next visit! Take care!

May 16, 2024

Great! I have no complaints. What else can I say. I think it takes longer than it should for the service to be completed. More

by noemail_4984283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
May 17, 2024 -

Maus Nissan responded

Thanks for your praise and kind comments about our team. We are sorry that the time to service you vehicle was longer than desired and we hope to make that improvement for your next time! Please don't hesitate to reach out to us if there's anything more we can do!

May 15, 2024

3 hours for an oil change? Upsell for more services just like all others and I recently had a new CVT trans. installed on warrantee. More

by WENDELLHOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember. New guy
May 17, 2024 -

Maus Nissan responded

Wendellhock, Sorry to hear your oil change took longer than it should have. Regarding the recommendations from our team we follow Nissan's recommendations regarding keeping the service history we have on file and the mileage on your Murano. If we did not suggest something and it needed done and then that part or system failed you would be upset because we did not bring it your your attention. Feel free to contact Keegan Boylan the director at 727.999.6287 or kboylan@mausfamilyauto.com

May 15, 2024

Great service from Tiffani. I don't understand why it cost 185 00 to check for a bad fuse ! More

by FLRBIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffani
May 17, 2024 -

Maus Nissan responded

Hi Flrbis, thank you for taking the time to leave a review for us at Maus Nissan. We'd be happy to discuss your diagnosis fee and bill if you like. Keegan Boylan 727.999.6287 or kboylan@mausfamilyauto.com

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