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Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

May 03, 2024

As always Excellent service from check in to check out. Tiffany is always outstanding. Makes you feel welcome. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
May 08, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Pat! We appreciate your trust, and we thank you for taking the time to leave us a review. Tiffany does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 03, 2024

Very professional and prompt in car sales very convenient I live over 100 miles from dealership everything was handled over the phone car was delivered to me niw that’s excellence More

by TAMARA86green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Brooker, Antonio Millan
May 08, 2024 -

Maus Nissan responded

Congratulations on the purchase of your brand new Ariya from us at Maus Nissan, Tamara! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience - that's the #MausDifference! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there is ever anything we can do for you - even if you're over 100 miles away! Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 03, 2024

Like I said on my Google Reviews these guys worked hard at getting me a ride I wanted a new one and if I could of waited they would of had me in a new one all I needed to do was wait to get 2 check stubs More

by lili2.mw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Millan
May 08, 2024 -

Maus Nissan responded

Congratulations on the purchase of your new ride from us at Maus Nissan! We appreciate your trust, and thank you for your kind words and 5-Stars! Waiting on the banks and their paperwork requirements can take some time and effort, but glad that we did our best to make it easy! We are very pleased that you are so happy, and look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x.1138

May 02, 2024

Well run , from the time you enter the service bay till you pick up the vehicle it just seems cohesive More

by jsbudgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton young,
May 05, 2024 -

Maus Nissan responded

Jsbudgis, we strive for five stars and glad to see we were able to show you we care! Please let us know when you need us again, and we'll be happy to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 02, 2024

Excellent greeting Very kind worker I’m satisfied I’m pleased Congrats Go ahead Hugs More

by Ariel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
May 08, 2024 -

Maus Nissan responded

Ariel, we love our customers, and we're glad that it shows! Please let us know when you need us again, and we'll be happy to help. Until then, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 02, 2024

Milton V genuinely cares for the customer and their vehicle needs. He goes beyond the average level of customer service and should be a model advisor for others to emulate. More

by dzdrummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton V
May 08, 2024 -

Maus Nissan responded

Thanks for trusting us with your business! Milton is one of our best, and his customers are, too! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 02, 2024

I hate that they make you purchase maus care when you buy a car! They never ever reset my screens . And they have before put foot marks on the door . It’s sloppy that people are in time constraints and can’t More

by Brightstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Maus Nissan responded

We are disappointed to see that you feel this way and that you have had extensive waits in service. We would like to reach out to discuss this with you; however, we need more information to be able to contact you. Please call us directly, and we will be happy to help address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

May 02, 2024

As always, Sal never fails to impress! Not only did he greet me promptly, but he remembered details about my last visit and asked about my vacation. He takes time to listen to my concerns More

by LISA.KEELER
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier was very kind and helpful at check
May 05, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Lisa! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does a phenomenal job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks for being part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

May 02, 2024

The service at Maus Nissan was accurate and efficient. The service technicians seemed knowledgeable and honest.and willing to go the next step to make it a positive experience. More

by Wells2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Maus Nissan responded

Thank you very much! Here at Maus Nissan, we value you as a customer, and appreciate your feedback. If there is anything we can help you with, please do not hesitate to contact us. Thanks for your support, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

May 02, 2024

I called Maus Nissan about the check engine light coming on in my Altima and was promptly taken care of by Milton V. Not only was he extremely professional but he made sure I was at ease and had no question More

by guadalupem_1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Young V
May 08, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Guadalupem! We appreciate your trust, and we thank you for taking the time to leave us a review. Milton does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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