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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

April 27, 2024

I sat at the dealership for three hours and not one time. Did I get any communication from anyone regarding Wyatt was taking so long for me to get a simple oil change and the recall my keys. After an hour a More

by Tpaponetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naco
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May 04, 2024 -

Maus Nissan responded

We can see that you are upset, and apologize if you had a bad experience. We would like to have our service manager review your visit, and reach out, to see if they can help; however, we need more information to be able to contact you. Please call us at your earliest convenience, and we will be happy to assist you. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

April 27, 2024

Very respectful and I never have an unanswered question. My second vehicle and I plan on buying my third from them. My parents are on number 6 More

by Trishusarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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May 04, 2024 -

Maus Nissan responded

Thanks for visiting us at Maus Nissan, Trish! We appreciate your continued trust, and we thank you for taking the time to leave us this review. We are overjoyed that you and your family are so happy here, and we look forward to serving you for years to come - so do not hesitate to let us know if there is anything you need. Thanks for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 27, 2024

Wonderful experience! Milton to great care of me. Went in for an oil change, tire rotation and a quick car wash and I was out right at an hour. Milton checked in on me dur More

by WENDY.MID.KIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton
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May 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Wendy! We appreciate your trust, and we thank you for taking the time to leave us a review. Milton does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 27, 2024

I’m very pleased with the customer service I got they made me feel very comfortable and informed More

by rmorrison4973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Maus Nissan responded

Thanks for visiting our service Department at Maus Nissan, Rose! We love our customers, and we are glad that it shows! Pleas let us know when you need us again, and we'll be happy to help. Until then, have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 27, 2024

Everything was great! James was an excellent service advisor! Love Mays Nissan! Maus Care is awesome ! More

by SARAHALANGLEY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Stotts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James from Service! , John Thorne, Travis Brooker, Tom Dodge, Cheri Mongillo
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May 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Saraha! We appreciate your trust, and we thank you for taking the time to leave us a review. James does an amazing job taking care of our guests- thanks for recognizing ! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 26, 2024

A great place to do business very friendly staff do a great job love the lifetime oil changes as long as I have my car. Thank you for all you do. More

by Pastorvickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson, John Thorne, Eddie Aguayo, Anyela Martinez, Michael Hassett, Nedy Melo
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May 04, 2024 -

Maus Nissan responded

We love our customers and glad that it shows! Please let us know when you need us again, and we'll be happy to help! Have a blessed day! Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 26, 2024

Milton was very attentive and nice. He tried to meet all my needs. Work was done in a timely manner. More

by STARLYPAIGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton v
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May 03, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, STARLYPAIGE! We appreciate your trust, and thank you for your business. Milton does a great job for our guests- thanks for recognizing him. We are disappointed; however, that we only earned a 3 out of 5 stars. We would like to have a service manager review your visit, and reach out to see if there was anything we could do to turn your experience around for you; however, I do not have enough contact information here - please contact me directly, and I will be happy to help. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 26, 2024

every one was extremely nice and helpful and i was very impressed with their kindness More

by tj401st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
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May 03, 2024 -

Maus Nissan responded

Thanks for acknowledging the fact that we care - because we do! We appreciate your business and loyalty! Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 26, 2024

They Could be a little more organized but overall everything is fine. I like Sal More

by CARINADECKER
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Carina! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and continue to work on improving our organization and efficiency. We look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 26, 2024

I’ve enjoyed doing business with Maus Nissan in Newport Richey, and having Anyela as my service person. I will keep going back to Anyela and Maus because of the excellent customer service and high quality More

by JMKBLANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
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May 04, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, JMKBlankco! We appreciate your trust, and we thank you for taking the time to leave us a review. Anyela does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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