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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

April 19, 2024

Nice folks took time to explain and answer your questions happy with our new vehicle More

by cindy4hes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Brooker, Tom Dodge
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Apr 24, 2024 -

Maus Nissan responded

cindy4hes we love helping our customers making informed purchases! Tell you friends and family so we can do the same for them!

April 19, 2024

Everybody there was very knowledgeable and very friendly. They worked hard to put me in my car and lower payments from my previous car. I was very happy with the outcome and will definitely be back. More

by JOSIE2263
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korbe dicecco, Linda Vulcanoff
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Apr 24, 2024 -

Maus Nissan responded

JOSIE2263 we strive for five stars and glad to see we were able to show you we care! Let us know when you need us again!

April 18, 2024

Anyela Martinez is one the costumers service representative she always on point on anything I need excellent service. More

by Jesus m vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
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Apr 21, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jesus! We appreciate your continued trust, and we thank you for your kind words and 5-Stars! Anyela does an amazing job taking care of our guests - thanks for recognizing her! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 18, 2024

Service great as always. Had an AC problem that was resolved by technician reprogramming it. All warranty work. More

by CSCROYLE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, CSCROYLE6! We appreciate your continued trust, and thank you for your kind words. We are happy that we were able to get your AC running, before the summer starts! We look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 18, 2024

Very pleasant phone rep when scheduling for appointments for service . Always kept on the loop while my car was being serviced More

by KAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Apr 24, 2024 -

Maus Nissan responded

KAL glad our service appointment desk exceeded your needs! We look forward to servicing your needs in the future!

April 18, 2024

Essentially, the jobs I went in for wasn’t completed. I went back in the have the job finished; and I was going to be charged again for a job that was already paid for. So the experience was just not goo More

by AL_UNVERICHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anyela Martinez
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Apr 21, 2024 -

Maus Nissan responded

We can see that you are frustrated, and we apologize if you've had a bad experience. We want a manager to look into this as soon as possible, but we will need a little bit more information to look up your visit, and be able to reach out to you. Please contact us at your earliest convenience, and we will do our best to address your concerns, and make things right. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

April 18, 2024

Great people . .Great Service Always a pleasure working with James. He is very professional and explains everything in detail. More

by GUY-LEINBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Guy! We appreciate your trust, and we thank you for taking the time to leave us a review. James always does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

everyone was great that’s why i go to maus for my service, bought multiple vehicles there also. More

by Migenak8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Boylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Johnson, John Thorne, Anyela Martinez
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Apr 24, 2024 -

Maus Nissan responded

Migenak8 thanks for the 5 star review and we think you are great as well! We appreciate you!

April 18, 2024

The service people were courteous. The work was done quickly. The loaner offered was clean. More

by carlabmorrow
Recommend Dealer
Yes
Employees Worked With
Milton V, Nacca
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Apr 25, 2024 -

Maus Nissan responded

Thank you very much, Carla! Here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (727) 999- MAUS (6287). Thank you again for your support, and have a blessed day! Sincerely, Maus Nissan

April 18, 2024

Great service, helpful staff. Sal always takes care of my vehicles. On my second car from Maus Nissan More

by SEKOUHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
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Apr 24, 2024 -

Maus Nissan responded

SEKOUHENRY thank you soo much for trusting us with your service needs!

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