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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 3,427 reviews

April 18, 2024

Maus employee Sal has provided me with great service. He’s always respectful and knowledgeable. Waiting area is clean and beverages are available. More

by CODY165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Cody! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

My experience is very good I like Angela she is very professional and friendly Very helpful with everything I’m very grateful to her and Mays Nissan Thank you More

by JG.ACZOL.STER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anyela Martinez
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Apr 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, JG! We appreciate your trust, and we thank you for taking the time to leave us a review. Angela does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

Very knowledgeable, on time very helpful and makes sure you are out the door in a hurry More

by miamivamp100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Maus Nissan responded

We love our customers, and glad that it shows! Please let us know when you need us again, and we'll be happy to help! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 18, 2024

I believe the dealership did what it could but it is up Nissan engineering to solve this problem More

by Oscar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hassett
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Apr 21, 2024 -

Maus Nissan responded

We apologize that you are going through this, Oscar, and we share in your frustration. No one wants to be having glitches with your new radio system, and as soon as Nissan engineers come up with a fix, we will get your vehicle squared away! Please let us know if you have any other questions, and we will be happy to help address your concerns. Thank you for your feedback, and we hope you have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

April 18, 2024

Air filter cover left off twice (5000 miles once). Service manager wouldn't do anything. More

by Craigbike2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hassett
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Apr 21, 2024 -

Maus Nissan responded

Craig, we can see that you are disappointed with your visit, and for that, we apologize. We are having our service director review your history, and a representative will be reaching out, shortly. Please let us know if you have any other questions, and thank you for letting us know. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

April 18, 2024

Good quick friendly service never pushey sales nice facility what else can I say just a all around great dealership More

by IRISHPRIDE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 25, 2024 -

Maus Nissan responded

Thank you very much, here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (727) 999- MAUS (6287). Thank you again for your support. Sincerely, Maus Nissan

April 18, 2024

The treatment that Mrs. Angela has for her clients is unique, she customizes everything you need for your car and everything else that is needed for its maintenance. The att More

by pradolibia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
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Apr 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Pradolibia! We appreciate your trust, and we thank you for taking the time to leave us a review. Anyela does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

You guys set the bar with their service, relations, and personnel. Never feel pressured during any of my visits and feel I am taking care of fully. More

by Jwillits84
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Girado
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Apr 29, 2024 -

Maus Nissan responded

Jwillits84 💕! We love our customers, at Maus Nissan, and we are glad that it shows! Please let us know when you need us again! Thanks for your support, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

April 18, 2024

Everyone was great in that area thanks alot to ben for being him! Till next time More

by Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaryd Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
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Apr 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

April 18, 2024

Pushy salesman. Add on a bunch of unnecessary things to your total. Very rude finance managers More

by TAYYEBMAILK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaryd Gerhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Maus Nissan responded

We understand that you are upset, and apologize that things did not go the way we all had hoped. Management has reviewed your deal, and will contact you, if they haven't already. Please let us know if you have any other questions, and we will be happy to help address your concerns. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

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