Back

Maus Nissan

New Port Richey, FL

4.6
3,427 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
Contact Dealership

3939 US Highway 19

New Port Richey, FL

34652

Directions

By Type

Showing 3,427 reviews

August 04, 2021

Very happy with my service, but had to wait a long time for recall device. It was taken care of very professionally all is good More

by Chefart24
Recommend Dealer
Yes
Employees Worked With
John Thorne
Aug 05, 2021 -

Maus Nissan responded

Thank you for giving Maus Nissan the opportunity to earn your trust! We appreciate your business, and we thank you for providing us with your feedback. All our staff are dedicated to providing each guest with a truly exceptional experience, Unfortunately, due to global shortages, parts for many repairs- even recalls- have been on national/global back order. Glad that they were finally able to get things squared away for you! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 04, 2021

John Thorne and his team , and the detail crew did not disappoint us. They surpassed our expectations. Blah blah blah blah blah blah blah blah More

by Maisnerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detail crew, John Thorne
Aug 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Maisnerb! We appreciate your trust, and we thank you for taking the time to leave us a review. John Thorne and our detail crew all do an amazing job taking care of our guests- thanks for recognizing them! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 04, 2021

Went in for a oil change and ended up needing much more work, but Katrina was awesome and took her time explaining everything in detail so I could understand and kept me updated while I was at work since I More

by amuckle1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Ruggiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Lance Johnson
Aug 04, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, ! We appreciate your trust, and we thank you for taking the time to leave us a review. Needing more work is never a great feeling, but we are thankful that Katrina does such an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy with your experiences here, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 03, 2021

Super friendly staff. Easy to do business with. No stress very knowledgeable sales staff. The service department staff is also great. I will refer family and friends as well. More

by Drisner18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ginley, JD Castle, Chad Wyszynski
Aug 04, 2021 -

Maus Nissan responded

Thank you for giving Maus Nissan the opportunity to earn your trust, Drisner18! We appreciate your business, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 03, 2021

Mrs Katrina have no complains for her service. Love dealing with her. Up until now have no complaint about the service. The only thing is that prices are a little high. More

by haydee.nazario
Recommend Dealer
Yes
Employees Worked With
Jessica Lambert, Katrina Atkinson, Lance Johnson, Tiffany Norori, Matt Boylan
Aug 03, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Haydee! We appreciate your trust, and we thank you for taking the time to leave us a review. Katrina does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you again, for years to come. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 03, 2021

Not my first purchase from Maus. So far found chip in windshield, piece missing from windshield wiper, no second key has been located yet and an out of date XM radio that appears can't be updated. More

by sfhend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Castle, Colby Matthews, John Thorne
Aug 03, 2021 -

Maus Nissan responded

Sfhend, we can see that you are less than pleased with your experience, and for that, we apologize. We would like to have a manager reach out to you, and see if there was anything we could do to make things right; however, we do not have enough contact information to call you. Please contact me directly, and I will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Aug 09, 2021 -

sfhend responded

Can I ask if just saying you will contact the salesman and his manager, Maus's way of solving an issue? No contact from either and still no resolution to my problems.

August 03, 2021

Always a good experience dealing with your service department. Thank you. I wouldn’t go anywhere else. You’re honestly is always so very appreciated! More

by Leslieamoros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, Tiffany Norori, John Thorne, Savanna Bollinger, Anyela Martinez, Lance Walace, Jozef Majerczak, Neil Zielinski, Cody Smith, Kaylee Silva
Aug 03, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Leslie! We appreciate your trust, and we thank you for taking the time to leave us a review. Honesty is the Best Policy! We are very pleased that you are so happy, and we look forward to serving you again, for years to come! Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 02, 2021

Easy to work with from the buying experience to the service department. They made sure we had a ride home and picked us up when the car was finished. Excellent service More

by tsaylor2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hudson , John Thorne
Aug 03, 2021 -

Maus Nissan responded

Thank you for your recent Service Visit to Maus Nissan Tsaylor2! We appreciate your continued trust, and we thank you for your kind words! All our staff are dedicated to providing each guest with a truly exceptional experience- in Service or Sales! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 02, 2021

I can't remember everyone's names but all the employees were very friendly and welcoming and ready to assist you from start to finish. Very good experience and I have bought many cars in the past but this More

by JDWRIGHT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan, JD! We appreciate the opportunity to earn your trust, and we thank you for sharing your experience. Nick Chabator does an amazing job taking care of our guests- thanks for recognizing him! We are overjoyed that you are so happy, and we look forward to serving you for years to come. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 02, 2021

Prompt and courteous service. I appreciate being reminded when my service is due and I had no trouble scheduling an appointment. Interactions with Lance were quick and efficient. More

by mirbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Walace
Aug 03, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mirbutler! We appreciate your trust, and we thank you for taking the time to leave us a review. Lance does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

...
97
...