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Maus Nissan of North Tampa

Tampa, FL

Overview
Employees
Reviews
Vehicles
4.5
1,335 Reviews
Welcome to Maus Nissan North Tampa! We're proud to serve our community and treat drivers in Tampa and Temple Terrace, FL, like family. With a great selection of cars, helpful financing, and experienced service technicians, we can help drivers in Del Rio and Lake Magdalene take good care of their cars.
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11011 N Florida Ave

Tampa, FL

33612

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Showing 1,335 reviews

April 13, 2024

Did not get an oil change sticker. Air filter housing was not cleaned before Installing new filter. Did not get free car wash after spending almost $ 2000.00 More

by ALFRED2SANDY.ASTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Skelton
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Apr 17, 2024 -

Maus Nissan of North Tampa responded

Hi Alfred, our service manager Jacin will be reaching out to see if we can correct these for you. So sorry for the disappointing experience!

April 13, 2024

Advisor was very courteous snd very competent and took care of all the vehicles iissues More

by mannylpuma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Torres
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Apr 16, 2024 -

Maus Nissan of North Tampa responded

Awesome, thanks Manny!

April 13, 2024

The prices are already over inflated then pass the 3% credit card fee to the customer. My battery has been replaced 4 times since I purchased the truck in 2021, you would think that’s a sign that there’s More

by BALLANDGLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Seabury
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Apr 17, 2024 -

Maus Nissan of North Tampa responded

Hi there - our service manager has reached out to see how we can turn this experience around for you. Jacin can be reached here at the store or at jhogeland@mausfamilyauto.com

April 12, 2024

Justin was very courteous and helpful to me. Listened carefully on what I needed done. More

by somozainsurancellc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Skelton
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Apr 14, 2024 -

Maus Nissan of North Tampa responded

Somozainsurancellc, we are so pleased you enjoyed your visit to Maus Nissan Of North Tampa! We look forward to your next visit! Take care!

April 12, 2024

Great customer service as always. Was quoted it would be done by noon, and it was! Thanks Nissan ! More

by jpaley16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2024 -

Maus Nissan of North Tampa responded

Jpaley16, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 12, 2024

Went in for a tire rotation. Service coordinator was friendly and explained service well. Service was completed in the appointment amount of time. Free car wash was great. More

by ANNWIERNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Skelton
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Apr 14, 2024 -

Maus Nissan of North Tampa responded

Annwiernik, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 11, 2024

Great service along with following up with me through my service while I waited a few hours. They also offered me a ride home if I didn’t want to wait the 4 hours which I declined but greatly appreciated. More

by Mike Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
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Apr 13, 2024 -

Maus Nissan of North Tampa responded

Thanks for the kind review Mike!

April 11, 2024

I was not very happy,because when they return my car back,l smell marihuana inside it.I try to report it to the service person,but he desapeard and l coudent. More

by ivoiliev65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Wallace
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Apr 13, 2024 -

Maus Nissan of North Tampa responded

So sorry to read this, I will definitely pass this along to our service managers so they can address it. Thanks for letting us know!

April 11, 2024

We have trusted Maus Nissan over the years, and appreciate Maus Care. This experience to initially purchase a new white 2023 Rogue was tedious as our money is scarce. We figured out how to make More

by bakerfamily137
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Chancey, Zach Deleo
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Apr 14, 2024 -

Maus Nissan of North Tampa responded

Bakerfamily137, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Maus Nissan Of North Tampa

April 11, 2024

Excellent experience. Great customer service, good communication on car status and timely completion of requests. More

by CAJENKINZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Rizo, Brad Seabury
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Apr 14, 2024 -

Maus Nissan of North Tampa responded

Cajenkinz, we are so pleased you enjoyed your visit to Maus Nissan Of North Tampa! Please let us know if there is anything else we can do for you; we are more than happy to help!

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