Maus Nissan - Service Center

We have never had a problem with service there but this time I waited 20 minutes to be greeted by anyone and then the service person had no idea what I was there for( oil change w/appt. and early by 5 minu time I waited 20 minutes to be greeted by anyone and then the service person had no idea what I was there for( oil change w/appt. and early by 5 minutes) Apparently computers down and lack of staff. Too 3 hours. Now if I’d been told when I arrived I would have come back another day. Was told 90 minutes, which is too long but three hours ( tired not even rotated; will do when I bring back for recall:which I will call before I arrive so I don’t have to wait so long! More

Their faith based approach appeals to me the most because I have a faith-based business, but the quality and consistency of the customer care is off the charts I have a faith-based business, but the quality and consistency of the customer care is off the charts More

The service is great and my service advisor is top notch. Everyone I talk to are very kind. Everyone I talk to are very kind. More

Great dealership with great people who go out of their way to make sure your happy and see to all your needs way to make sure your happy and see to all your needs More

Ryan is a very good service tech. He is there when I need him. He will get me in when I have problems. He keeps me updated on what's happening to my car while I'm there and also how m He is there when I need him. He will get me in when I have problems. He keeps me updated on what's happening to my car while I'm there and also how much time he "guesstimates" it will take longer. He is pleasant, clean cut and knowledgeable. Thank you Ryan once again! More

The service department is always friendly and ready to help you and to answer any questions you have,all appointments are keep on time,the waiting rooms are excellent, help you and to answer any questions you have,all appointments are keep on time,the waiting rooms are excellent, More

Great! I have no complaints. What else can I say. I think it takes longer than it should for the service to be completed. I have no complaints. What else can I say. I think it takes longer than it should for the service to be completed. More

I have been very happy with the service I received over the last 5 years and 2 trucks later. the last 5 years and 2 trucks later. More

ALWAYS EASY CHECK IN AND CHECK OUT TEAM VERY POLITE AND CURTIOUS. HAVE NO ISSUES. AND CURTIOUS. HAVE NO ISSUES. More